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Sales Service Engineer (FEMALE ARAB)

Keywords / Skills : Auto CAD, Draftsman, Drawings

2 - 5 years
Posted: 2018-07-25

Job Description
Duties & Responsibility

• Assist and handle all walk-in customers (from enquiry stage to invoicing as a whole package)

• Provide a high level of customer service to ensure clients complete satisfaction.

• Review customer orders and drawings, provide price and create production orders.

• Pro-active actions and sales including tele-sales calling.

• Process orders/sample requests coming in via walk-in customer mainly

• Follow up orders, be sure that the customer get the fastest service, note and report any delay to the management.

• Carry out analysis of market, industries, type of application etc. and set recommendation accordingly.

• Develop relationships with customers, responding to their questions efficiently and courteously.

• Efficient communication with all staff regarding production, timing and customer updates.

• Assist customer to fill comments form to get his / her feedback.

• Consult the Marketing Manager for matters related to customer service improvement.

• Achieving monthly sales target

About Company

STYRO is a leading integrated producer of Expanded polystyrene (EPS) offering solutions and services to customers in a variety of markets throughout the UAE and emerging markets.

STYRO Ltd. (STYRO Insulation Material Industries LLC) was established in the Millennium year 2000. For more than 15 years now, Styro has supported the market in different fields and services mainly Insulation, Construction, Decoration and Packaging. The manufactured product at our factory is Styro Expanded polystyrene foam, where others call it with different names like Styrofoam in USA, Thermocol in India and Pakistan, STYROPOR in Germany and some parts of Europe. As a factory based in UAE, we are also suppliers and dealers of other products like, Extruded polystyrene (XPS), Polyurethane / Polyisocyanurate, Rockwool, Glass Wool and Geo-textile. Through the years, STYRO Ltd. became more than a Manufacturer of Expanded Polystyrene, but as a one stop full solution house servicing most sectors in GCC starting from UAE Cities like Abu Dhabi, Dubai, Sharjah and the northern Emirates reaching the neighboring cities like Muscat- Oman and Doha-Qatar, nevertheless our boundaries are unlimited in the Middle East.

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