High School or Equivalent, Certification/Professional qualification
16th Apr 2018
-with experienced in Salon preferred. - with pleasing personality and with customer service experienced. - knowledge and skills in computer. - knows how to answer phone calls inquiry and booking appointment. - can sell product and service.
Eman Ladies Beauty Salon is located in Al Wasl Jumeirah, and been in the business for 29 years . We are specialized in hair styling, nails service, facial and Moroccan therapist. All our staffs are well trained and expert when it comes to beauty.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases