Enlist Resources is a Bahrain based IT and Non IT Recruitment and Executive search firm that has earned the reputation for delivering timely and reliable professional recruitment solutions to a broad range of clients in the Gulf region.
We are driven by the passion and extensive experience of a team of professionals with over 35 years of collective experience in the field of recruitment, processing, and deployment of professionals for a large number of clients in the Gulf region. We make use of the state of the art approach in identifying and recruiting high performance candidates.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases