We, for our client based in Oman are hiring the above position to join immediately with the responsibility to evaluate customers' requirements, map them to business processes, functional and solution architectures and ensure a proper implementation from a solution architecture point of view.
Responsible for Configuring Fiori My Inbox 2.0, Conversion of SPA Custom and Standard Transaction to Fiori App.
Configuring DRF for Transferring Master Data (Site Transfer) between System, and Master Distributions (Article Master, MC Master, Pricing, Promotion, Bonus Buy, Business Partner) to external systems.
Master Data Migration using Migration Cockpit (Business Partner GL Master, Article Creation)
Developing Various ABAP reports, Implemented User Exit and Enhancement for some additional validation that cannot be handled in Standard SAP systems.
Customizing customer specific requirements which cannot be handled within the standard SPA system.
SAP System performance monitoring.
Interested candidates who meet the above criteria may email their CVs to [HIDDEN TEXT]
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases