We are looking for Secretary with hands on experience Secretarial and Document management preferably in Consultant or Contracting company. We offer a rare opportunity to work within an organization where individual contribution makes a significant difference.
Preparing all official letters, organize meeting & records, assist PM & Engineers. Keep contract documents safe & confidential, proper filing of letters, NCR, EI, etc.
Bachelor Degree with total 5 Years of experience.
Bilingual; English & Arabic is must (Both written and Oral).
Candidate should be Saudi Nationals and shall be immediately available.
Should be organized and systematic towards work and be able to work independently with minimum supervisions.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases