SECURITY OPERATIONS MANAGER UP TO 30K AED FOR AN INTERNATIONAL IT SECURITY COMPANY IN QATAR

POSITION: Security Operations Manager

SALARY: 30,000 AED all-inclusive, depending on experience and qualifications

HIRING COMPANY: International IT Security Company

WORK LOCATION: Doha, Qatar

AVAILABILITY: Can join immediately will be prioritized

EMPLOYMENT TYPE: Permanent

CANDIDATE PROFILE:

Open to any nationality, Indian/Arabic is preferred

Male/Female, 50 years old and below

EDUCATION/EXPERIENCE REQUIRED:

Bachelor’s/Master’s Degree in Computer Engineering/Information Technology/Security Administration/any related studies

More than 10 years of relevant experience

Previously/currently worked in a managerial role for a security/cybersecurity company/department/function

Excellent knowledge of Logrythm platform

Deep Technical knowhow SOC and various SIEMs

Knowledge Base management and updating

Experienced in managed IT and Security services design

Knowledge of actual state of the art technical products and solutions

Strong financial knowledge

JOB DESCRIPTION:

Manage security operations for a Tier 1 customer

Manage a team – Onsite and Offshore

Prepare and implement SOPs, provide L1/L2/L3 support and meet KPIs / SLAs

Contact with the customer as focal point for all high priority & major incidents reported

Provide first line supervision to direct reports

Develop and administer SOC processes and review their application to ensure that SOC’s controls, policies, and procedures are operating effectively

Provide management oversight for the identification, triage and response of events or incidents of apparent security breaches

Produce and review aggregated performance metrics

Manage and increase the effectiveness and efficiency of the SOC, through improvements to each function as well as coordination and communication between support and business functions

Play a significant role in long-term SOC strategy and planning, including initiatives geared toward operational excellence

Plan, coordinate, and control the restoration of simple, complex or high impact of system problems that occur within the production environment of client's systems

Handle conflict situations and make critical decisions while driving incidents

Develop strong working relationships with support teams and management

Provide oversight of the 8x5 SOC and Security Tools Engineering teams to support security monitoring, protection, and delivery of security services for the clients

Responsible for overall situational awareness, security posture, and overall dedicated onsite position with the client

Management of resources to include personnel, budget, shift scheduling, and technology strategy to meet SLA’s

Track SLA compliance

Escalation management and organizational focal point for critical incidents

Manage and ensure timely response and investigations of security events

Develop, and implement, and oversee SOC standard operating procedures to guide daily activities

Creation of dashboards, reports, and metrics for executive management

Measurement, tracking, and reporting of security incidents

Escalation Management and organizational focal point for critical incidents

Manage and ensure timely response and investigations of security events

Overall delivery management

Lead of meetings with technical, commercial, customer and executive level

SKILLS REQUIRED:

Capable of making critical decisions

Taking responsibility

Adaptive for corporate bid methods, techniques and tools

Strong incident /problem management skills

Good people management skills

Communication, writing and presentation

Leadership and management

Risk management

Working independently as well as cooperatively in teams

Fluent technical and business English (additionally Arabic is plus)