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SECURITY OPERATIONS MANAGER UP TO 30K AED FOR AN INTERNATIONAL IT SECURITY COMPANY IN QATAR
SECURITY OPERATIONS MANAGER UP TO 30K AED FOR AN INTERNATIONAL IT SECURITY COMPANY IN QATAR
Company Name Confidential
Keywords / Skills :
Security Manager, Cyber Security, Logrythm platform , Security services design , L1/L2/L3 support, Risk management
Other - Qatar
10 - 12 years
Posted:
2019-07-20
APPLY
Industry
•
IT/Computers - Hardware & Networking
•
IT/Computers - Software
Function
IT
Role
•
Database Administrator (DBA)
•
Security Analyst
•
System Security - Engineer
Education
Master's Degree
Stream:
Computer Science
Posted On
20th Jul 2019
Job Description
POSITION: Security Operations Manager
SALARY: 30,000 AED all-inclusive, depending on experience and qualifications
HIRING COMPANY: International IT Security Company
WORK LOCATION: Doha, Qatar
AVAILABILITY: Can join immediately will be prioritized
EMPLOYMENT TYPE: Permanent
CANDIDATE PROFILE:
Open to any nationality, Indian/Arabic is preferred
Male/Female, 50 years old and below
EDUCATION/EXPERIENCE REQUIRED:
Bachelor’s/Master’s Degree in Computer Engineering/Information Technology/Security Administration/any related studies
More than 10 years of relevant experience
Previously/currently worked in a managerial role for a security/cybersecurity company/department/function
Excellent knowledge of Logrythm platform
Deep Technical knowhow SOC and various SIEMs
Knowledge Base management and updating
Experienced in managed IT and Security services design
Knowledge of actual state of the art technical products and solutions
Strong financial knowledge
JOB DESCRIPTION:
Manage security operations for a Tier 1 customer
Manage a team – Onsite and Offshore
Prepare and implement SOPs, provide L1/L2/L3 support and meet KPIs / SLAs
Contact with the customer as focal point for all high priority & major incidents reported
Provide first line supervision to direct reports
Develop and administer SOC processes and review their application to ensure that SOC’s controls, policies, and procedures are operating effectively
Provide management oversight for the identification, triage and response of events or incidents of apparent security breaches
Produce and review aggregated performance metrics
Manage and increase the effectiveness and efficiency of the SOC, through improvements to each function as well as coordination and communication between support and business functions
Play a significant role in long-term SOC strategy and planning, including initiatives geared toward operational excellence
Plan, coordinate, and control the restoration of simple, complex or high impact of system problems that occur within the production environment of client's systems
Handle conflict situations and make critical decisions while driving incidents
Develop strong working relationships with support teams and management
Provide oversight of the 8x5 SOC and Security Tools Engineering teams to support security monitoring, protection, and delivery of security services for the clients
Responsible for overall situational awareness, security posture, and overall dedicated onsite position with the client
Management of resources to include personnel, budget, shift scheduling, and technology strategy to meet SLA’s
Track SLA compliance
Escalation management and organizational focal point for critical incidents
Manage and ensure timely response and investigations of security events
Develop, and implement, and oversee SOC standard operating procedures to guide daily activities
Creation of dashboards, reports, and metrics for executive management
Measurement, tracking, and reporting of security incidents
Escalation Management and organizational focal point for critical incidents
Manage and ensure timely response and investigations of security events
Overall delivery management
Lead of meetings with technical, commercial, customer and executive level
SKILLS REQUIRED:
Capable of making critical decisions
Taking responsibility
Adaptive for corporate bid methods, techniques and tools
Strong incident /problem management skills
Good people management skills
Communication, writing and presentation
Leadership and management
Risk management
Working independently as well as cooperatively in teams
Fluent technical and business English (additionally Arabic is plus)
Key Skill(s)
Security Manager
Cyber Security
Logrythm platform
Security services design
L1/L2/L3 support
Risk management
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Exp.:
0 - 2 yrs
Walkin Date:
04 May
Walkin Venue:
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Job Details :
Experience :
2 - 6 years
Job Location :
Mumbai
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints. Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Policy Servicing:-
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check Follow up with HUB for policy issuance of pending cases
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