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Security Operations Supervisor

Keywords / Skills : Security Operations Supervisor, Security operations management, manpower planning, manpower deployment

4 - 9 years
Posted: 2019-10-24

Job Description
Ensure all functions mentioned below are carried out in an efficient and effective manner whilst providing maximum security support to field operations;

• Manage and coordinate security operations ensuring that security procedures are implemented and followed as per the Spark Security Standard Operating Procedures (SOPs) and PSBD /NSI Regulations.

• Coordinate all emergency/crisis management assets providing a timely and coherent response to incidents as they arise at the clients locations

• Provide additional operational support and guidance to the ground security teams viz, Mob Sups, Site Sups, Guards etc, as required;

• Liaise with NSI/PSBD coordinators and report to the Branch Manager to ensure that all relevant information is disseminated in a timely manner to the appropriate security personnel under his branch and other Branch operations if required;

• Develop a working relationship with personnel and a comprehensive working knowledge of our clients Security system.

• Work closely with Branch Manager to develop an effective security plan/ duty roster to support and plan branch operations. Be able to develop a security operations plan to support all projects and activities within the branch of Operations;

• Task and guide security teams and personnel to conduct security assessments and threat analysis as required, and where necessary provide feedback on proposed mitigation strategies for the Branch Manager

• Assist BM/Mob Sup/ Location Sup in the design and implementation of site/location related security strategies, security policies/standards and establish a concrete course of action for their implementation and review.

• Liaise with the Central Operations/ Training Dept. to ensure that training procedures and policies are implemented within the branch to an acceptable standard;

• Maintain close links with Logistics, Operations and other key stakeholders to ensure that all locations are implemented with the highest degree of staff safety and security.

• In a daily basis movement of all movements of personnel within the respective branch to be updated with the software (SERP) and to comply with all guidelines of SERP coordinator

• All incidents occurring at the branch operations filed to be informed to the management and a database to be prepared for daily/weekly/monthly reports and to be reported to PSBD in a timely manner.

• As required and in coordination with the Central Operations to manage administrative and Operations issues viz:-

Manpower forecasting for entire Branch ops

Monthly Duty Roster

Daily Manpower Reports

Temporary Duty details

Manpower arrangements for events

Contractual strength Management,

OD Reliever, Annual Leave Reliever Management

Employment and proper utilization of personnel

Monthly Invoice Information

Monthly Employee Timesheet Management

Special Event Timesheet management

Daily, Weekly and Monthly Reports for clients

Weekly/ Monthly Sales Reports

Daily/ Monthly Floating Reports

Mob Sups Site visits Report

Employee Salary Dispute management and mitigations


• Security/ Military/ Police experience with a focus on operations and administrations

• Proven operational unit or sub-unit command, staff and leadership experience required;

• Fluency in written and spoken English.

• Good interpersonal skills and ability to address publicly small and large groups of people.

• Professionalism – Excellent skills in information collection and analysis procedures with a view to recognizing potential necessities pertaining to manpower management

• An ability to exercise sound and strong management skills in times of events and immediate deployment requirements of security personnel.


• High diploma/University Degree in applicable field.

• Min. 7 (seven) years of progressively responsible experience in security operations and information management in a police / security / military environment.


• Working conditions are normal for an office environment for 12 hours a day 6 days a week. Work may require weekend and/or evening work as required by the Operations.

About Company

Spark Security is a member of the Spark Group of Companies founded in 1974. Established in 1993, Spark Security has grown into one of the most developed and highly respected professional suppliers of security services in United Arab Emirates. We are the largest locally-owned security company that offers a variety of on-site manned security services tailored to meet all of our client’s security needs. We work closely with each client to explore, identify and determine the best approach to providing quality service at a price you can afford.
Spark Security is licensed by the UAE federal regulatory body, the Private Security Business Department (PSBD) at the Ministry of Interior, and all our guards, supervisors, trainers and managers are 100% compliant with the stringent requirements monitored by the Abu Dhabi Police and others.
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