A leading manufacturing unit in Abu Dhabi requires Senior Accountant to assist the daily operations with in finance/accounts department. Reporting to the accounts manager, he/she shall be accountable for reconciliation, budgeting, cash flows, general ledger and banking transactions. Sound knowledge of preparing MIS reports, finalisation of accounts and accounting ERP are mandatory. Accounting or finance degree holders with excellent communication in Arabic & English are welcome.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases