Keywords / Skills : Analytical mind with excellent high-quality analytical and problem-solving skills; Demonstrate ability to communicate in a simple and efficient professional manner; Ability to operate Excel documents of medium complexity.
To identify potential sources of cost recovery opportunities and advice on current risks of the process.
Lease Rent Analysis: Reconstruct the lease agreement database for a client having high number of shops with the aim of addressing the correct booking of accruals, control over common charges invoiced by the Landlords, and identifying leakages occurred in the past (profit recovery).
Vendor Statement Reconciliation: Outsource the Client’s AP and AR reconciliation with 3rd party vendors/clients process, based on the technical tool and knowledge developed and owned by Valuement.
Duties & Responsibilities:
Management and technical leadership for profit recovery projects:
Ensure and facilitate all administrative and data requirements for successfully deploying relevant profit recovery services. Involves data analysis function. First point of contact for data analysis function.
Responsible for setting-up standardized Valuement profit recovery work-sheets, communication and deliverable templates. Involves data analysis function and validates templates with operational manager.
Coordinates team and work plans to deliver results on time, on budget and to demanding quality standards.
Provides constant reports and updates to client and anticipates escalation needs.
Responsible for proposing monthly revenue closure.
Involved in the recruitment process by interviewing, testing and selecting staff. Anticipates recruitment needs or organisational changes.
Performance management and guiding of team members on both technical and soft skills competences.
Contribute to development initiatives.
Develop and maintain relations with a wide range of contracts within the client’s organisation and other relevant third parties.
Experience in Consulting firm, Risk Management and Auditing
University Degree in Marketing, Economics, Analytics, Statistics or related fields
Proven track record of management consulting and/or enterprise risk services and/or advisory services and/or Business Process Consultant and/or internal audit.
Experience in delegating tasks to a team of 1-3 junior consultants.
CIA, CFE, PMI, CIMA and ACCA (finished or in progress) is a big plus.
Experience with Retail or FMCG Clients is a big plus.
Strong communication skills both written and oral
Strong analytical and numerate skills
Ability to work effectively and deliver in a fast paced environment
Ability to multi task and work both independently and within a team
Ability to build relationships with clients peers
Result - oriented and target – driven personality
Knowledge about retail process and negotiation
Very good knowledge of MS Office particularly of Excel
English proficiency (written & spoken) is a must, Arabic will be considered as a plus.
Valuement Group is an international network of consulting companies specialized in the Management and Re-engineering of Business Processes with local offices in several European, CIS and Middle East Countries.
Our business consists in supporting and guiding our clients in their research and realization of new and long-term forms of competitiveness.
Our added value lies in our approach: a result oriented team with an unrivaled natural focus on our Clients’ needs. We are a fast-paced company which thrives by attracting, developing and exciting our exceptional people.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases