Keywords / Skills : Experience : 3 -5 years prefer in field of media Languages : Native Arabic / Fluent English digital marketing Plan and execute all web, SEO/SEM, marketing database, email, social media and display advertising campaigns
Supervise workflow/job distribution in digital marketing unit, as well as Supervise all tasks assigned to reporting team Responsible for developing strategic communications and digital marketing plans Plan and execute all web, SEO/SEM, marketing database, email, social media and display advertising campaigns Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs) Identify trends and insights, and optimize spend and performance based on the insights Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points Collaborate with agencies and other vendor partners Evaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriate and Brainstorm new and creative growth strategies.
NOGIX is a full strategic consulting services group of companies. Our breadth of expertise covers Corporate Strategy, Strategic Marketing Digital and offline, Mergers, Acquisitions & Franchise, Organizational Strategy and Functional Strategy.
NOGIX is a group of companies that serve clients at every level of their organization, in whatever capacity we can be most useful, whether as a trusted advisor to top management or as a hands-on coach for front line employees.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases