-Set-up and oversee operations of the finance department, set goals and objectives, and design a framework for these to be met, including setting up a chart of accounts, operation of the Company SAP system and recording of transactions to providing complete, clear, transparent and meaningful financial data and reports.
-Responsible for the preparation of the companys budgets and for recording of data and maintenance of books of accounts leading up to the generation of financial statements.
-Responsible for projects are undertaken by the accounting section (the nature of these projects may include development of fixed asset register and tagging of assets, financial policies review, setting up an ERP system, preparing and maintaining a chart of accounts, documentation policy etc.); ensure that these projects meet the desired objectives within the time and cost limits. Conduct reviews and evaluations for cost-reduction opportunities.
-Ensure that financial accounting activities are scheduled in line with corporate calendar related to providing monthly information reports to budget holders, management, board, audit committees, and other stakeholders.
-Ensure monthly, quarterly un-audited and the annual audited financial statements are generated in line with IFRS, IAS and local regulations. Ensure management accounts and relevant reports are circulated to various stakeholders (lenders, shareholders, Board) in a timely manner.
-Co-ordinate and supervise all activities related to external audit of financial statements, including liaison with statutory and state auditors. Ensure appropriate monitoring of company finances is maintained.
-Actively be involved and participate in Finance departments interaction with other departments discussing company plans and agreeing on future paths to be taken.
-Perform other duties as assigned from time to time by the General Manager.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases