Minimum of 3 to 5 years experience in F&B Sales business to business bakery product.
UAE Driving License
Strong in Interpersonal Skills
Excellent in speaking and written in English
General Duties and Responsibilities
Generate and maintain customers of the corporate segment through various sales activities (face-to-face sales calls, telephone calls, entertainment, site inspections, etc); thus ensure complete coverage of own portfolio of accounts and achieve targets and maximum productivity.
Formulate and negotiate corporate offers and yearly contracts and any other required business correspondence
Closely Monitor Accounts Revenue and business production for the Corporate Accounts and maintain up to date Account & Contact Database.
Have comprehensive and up to date knowledge of all product
Update the owner on the negotiation / progress of every business deal and use the technology available for reports, communication and client correspondences.
Provide feedback to the owner on changing market conditions, review direct competition and conduct regular research.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases