Responsible for planning and performing routine Forensic audit assignments of Companys Internal Audit Division, various financial and non-financial operations and business activities in accordance with the annual plan. This includes planning the audit, making risk assessments, carrying out field work, identifying findings based upon independent judgement and objectivity, presenting written findings and recommendations, preparing draft reports on audit issues and findings discussed with auditees. Minimum Criteria :
Bachelors degree in Economics/ Business Administration/Engineering/Accountancy/ Computer Science/ Business Management. Master is preferred.
7 years relevant audit experience in the Oil & Gas or related industries of which at least 5 years of experience as special investigation auditor. Knowledge or previous experience with a big four audit company.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases