Open to any nationality, ARABIC and FILIPINO are preferred M/F, 36 y/o and below Must have degree in Commerce or in any relevant field and ACCA certification or CPA/CA qualification is an advantage Minimum 5 years of experience in the same role preferably from Retail Industry Strong background in good audit, financial skills, financial diagnosis, analyzing information, research skills, and reporting research results Well-experienced in financial audit, and in handling operational audits as well Responsible for managing a small team and overseeing the audit team Excellent verbal communication, integrity and trust, project management and attention to detail Can join immediately or 1 month maximum Work Location: Dubai, UAE
Salary up to 17,000 AED depending on experience and qualifications
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases