A minimum of 15 years of professional experience as line engineer and 2 to 5 yrs. as senior engineer position for Utilities & Offsites units/ air separation plant/ boilers/ compressed air system/ cooling tower/ flare/ gasoline & Diesel blending/wastewater treatment plant/ incinerator.
Must be familiar of cooling tower management/ chemical treatment and corrosion monitoring. Must have an in-depth knowledge of the operations and troubleshooting of Utilities and Offsites.
Can review plant design, operations, troubleshooting, control and optimization of chemicals & physical advanced material process through systematic methods.
Develop standard operation procedure (SOP) for Utilities process and having process/operation trainer capability.
Demonstrate very strong skills for incident and failure analysis, Root Cause Analysis, specific expertise in developing and reviewing specification, standards. Good knowledge of IMS standards.
Must have strong data analysis skill and working knowledge to work with pi or PIMS system for analyzing the operation data to make proper inferences.
Must develop energy and mass balance worksheet and variance analysis sheet for Utilities.
Strong working knowledge& skills of process control and process plant and energy optimization.
Must be familiar with principles of mechanical, instrumental and electrical equipment.
Must attended minimum 2 overall plant test and inspection (T&I).
Capable of optimizing fuel gas balance based on available streams.
Must understand the process of management of change (MOC).
Familiar of HAZOP/ PHA and minimum safety standards.
Refinery/ Petrochemical related experience is a must.
Excellent English communication skills (verbal and writing), skills for conducting technical studies.
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Founded in 1911, SNC-Lavalin is a global fully integrated professional services and project management company and a major player in the ownership of infrastructure. From offices around the world, SNC-Lavalin's employees are proud to build what matters. Our teams provide comprehensive end-to-end project solutions – including capital investment, consulting, design, engineering, construction, sustaining capital and operations and maintenance – to clients in oil and gas, mining and metallurgy, infrastructure and power. On July 3, 2017, SNC-Lavalin acquired Atkins, one of the world's most respected design, engineering and project management consultancies. http://www.snclavalin.com
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases