A leading design, supply and installation company in Dubai requires highly skilled Senior Sales Executive for their luxury Kitchen division. Successful candidates will possess excellent experience in working with mid to high end kitchens and understanding of modular or bespoke product shall be advantageous. The key personnel shall be proficient in presentation and negotiation skills with a proven track record of previous sales / target achievement and progressive track record of generating sales on domestic kitchen appliances and products. English and Arabic speakers with aforesaid expertise and valid UAE drivers license are welcome.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases