An International 'Perfumes and Fragrance' trading company requires a native Arabic speaking sales professional with 6 years of experience in B2B Sales & Business development in Perfumery packaging or from finished perfume industry. Responsible to develop, implement and execute sales strategy with the objective of sales growth and developing business opportunities.Responsibilities:- Lead and manage the account to profitably growing sales and meet both internal and client objectives.- Develop and maintain successful working relationships.- Work with demand planning, customer care and the supplier to ensure high level of service to our clients.- Get clear and complete briefing from clients, translate their needs into projects; generating briefs to our supplier.- Anticipate clients’ needs and lead proactive projects to generate new business opportunities.- Identify business opportunities, decision factors and success criteria and define action plan accordingly.- Advising the customers on the accurate pricing according to the company’s policies.- Build the account plan and sales budget annually, monitor sales and profitability versus objectives.Requirement:- Nationality – Arab National, must be able to speak Arabic fluently.- Strong knowledge of the perfumery packaging industry is required (fine fragrance, glass bottles, allucans, caps, collars & pumps).- Education - Bachelor’s Degree or any relevant degree .- Must have a valid UAE driving license.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases