Medcare Hospitals & Medical Centers is hiring an experienced and passionate Specialist Anesthetist to join our Medcare Women & Children Hospital, Dubai. The Incumbent will be responsible for e valuating patients to formulate an adequate anesthetic plan. He/She will manage and administer anesthesia during surgical procedures & monitor conditions of patients before, during, and after anesthesia to look out for adverse reactions. Work is performed to meet established medical, ethical and legal rules in the field of Anesthesia and by observing practices and procedures as required by the organization.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases