Directs, coordinates, advises and technically supports to sustain asset integrity and reliability of wide range of rotating equipment including heavy duty Gas turbines-Generators and Steam Turbines. Conducts Troubleshooting, failure analysis, resolution of chronic reliability issues & participates in Reliability Centered Maintenance studies and shall be able to develop the strategies for up gradation or replacement of obsolete equipment and systems. Minimum Criteria :
B Sc. in Mechanical Engineering. 9 years experience and specialized knowledge in rotating equipment maintenance, repair, diagnostic and analysis, including a variety of large compressors, pumps and turbines in an oil/gas or petrochemical industry. Familiarity with CMMMS (Maximo preferred). Familiarity with Reliability Centered Maintenance (RCM) techniques. Good spoken and written English. Knowledge of Arabic is preferable. Analytical and precise communication skills. (CANDIDATE WITH VIBRATION MONITORING ANALYSIS EXPERIENCE IS MUST).
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases