This classification is the first full supervisory level in the Plant Operator series. The Treatment Plant Operations Supervisor is responsible for supervision and direction of employees operating and performing maintenance on the County's wastewater or water treatment plants. This class is distinguished from the lower level class of Senior Treatment Plant Operator which is the lead and advanced journey level in the series and may be designated as chief plant operator for a wastewater treatment plant. This class is distinguished from the higher class of Sanitation Superintendent which has management responsibility for all Sanitation maintenance operations, including plants, pump stations, transmission lines and administrative functions.
UAE Driving Licence is must. Indian or Filipino National
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases