Should have 2-3 years’ experience in Training Institute in UAE, Good Communication Skills,Holder of valid UAE Driving License,good contacts with Indian CBSE Schools will be an added advantage,Knowledge of Hindi, Urdu,Knowledge of MS Excel,Age should be between 20-35 years, Preference will be given to the candidates experience in the same field and industry,Should have 2-3 years’ experience e in promoting Professional Courses CMA, CPA, ACCA, CM NEBOSH, IELTS, ISB Programs,Good Sales and Market skills,Holder of valid UAE Driving License, Knowledge of MS Excel,Good Client relationship,Thorough knowledge of the marketplace and of the company's competitors,Age should be between 25-40 years,
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Policy Servicing:-
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases
