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Supply Chain Associate

Keywords / Skills : logistics, operations, supply chain, traceability, documentary, distributors, supply, invoices, general, sop, planning, pricing, lsp, scheduling, analysis, arabic, insurance, market, product delivery, preparation, management, excel, continuous improvement, pc, tracker, m1, warehouse, master data management, interfaces, data management, associate, customer service, collaboration, reporting, operations execution, customer focus, da, delivery, deliverables, cash management, erp, accruals, process flow, tracking, word, performance metrics, manpower, windows, order to cash management, export documentation, communication skills, coa, airline, claims, validation, microsoft office, powerpoint

1 - 1 years
Posted: 2018-06-13

Purchase/ Logistics/ Supply Chain
Supply Chain - Head
Other Purchase/ Supply Chain
Posted On
13th Jun 2018
Job Ref code
Job Description
This is a Contract role under Manpower ME. It's a 12 months renewable contract. Job Purpose To contribute on order to cash management and provide support for customer service & Logistics operations for Gulf and Levant markets. Contribute to timely supply of products to distributors & Institutions. Establish Individual objectives as necessary to ensure customer service expectations are exceeded. The Supply Chain Associate is the interface between the Customers, the Third Party Logistics Service Provider Warehouse "Agility" and the Customer Service and Logistics Team. Key Accountabilities • Responsible to manage End-2-End process and enabling product delivery through a streamlined and competent process flow (including pricing set up, preparation of required shipping documents, CoA, DA, invoices, bank documentation, Archival etc.) Key interfaces: - Third Party Service Provider(s) - Institutional Customers and Distributors/Agents - Internal Stakeholders -Logistics Centers - Shipping/Airline/ Transportation as required - Customs as required Key Requirements / Performance Metrics: - Close Collaboration between Customer Service and LSP and enabling successful timely operations execution - Timely and accurate documentation and End-2-End collaboration with LSP services (including Invoice, Shipping documents, Customs Bill, Proof of Delivery, Certificate of Analysis, Legalization, MOFA, any market specific document, Insurance, Under Taking Letter etc…) – traceability of documentation (system and physical) • Receipt, acknowledged customer claims related to Expired Goods • Perform documentary check and validation of expiry claim and maintain a log. • Issue, record and track undertakings letters to customers for low shelf life products • Active management of Undertaking letters tracker and reporting for financial accruals • Interface with Customer Service and Logistics Team to align on monthly priority and plan execution to deliver business and operational expectation (ASN, Quality activity, priority orders, scheduling etc) • Customer and Price Master Data management and bank documentation preparation • Management of Documents archival and tracking log as per defined SOP. • Provide support to Customer Service team as necessary in meeting with market deliverables • Provide support and back-up Logistics team as necessary • Identify, implement and document Continuous Improvement Projects (M1); support team projects as required Job Specific Technical/Functional/Professional Competencies: • Organizing and Planning (Quality) • Customer Focus • Attention to Details • Communication Skills Experience and Knowledge • Bachelor’s degree or equivalent certifications • English – Arabic would be an advantage • Working experience with Import and Export Documentation in the Middle East region • ERP system and experience • General PC skills (Windows, Microsoft Office, Word, Excel and PowerPoint)

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