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System Analyst / ERP Support

Keywords / Skills : ERP, Analyst, System Analyst, Software Support

0 - 3 years
Posted: 2017-10-30

Job Description
Job Description:
  • Analyse user and technical requirements and support (via phone, email, chat, remote support or personal visits) to a range of advertising agency clients located primarily in the Middle East.
  • Establishing long term relationships with clients and helping in retention of the same.
  • Create, update and maintain NEOSYS user and technical documentation, manuals and procedures.
  • Administrative support for general day to day office requirements.
  • Assist in pre-sales functions in doing functional demo of the software to prospects.
  • Travel to clients and prospects throughout the Middle East.
  • Support and manage the corporate network.
  • Support all IT related issues for NEOSYS software
  • Training new clients and their employees in the software functions.

Candidate Prerequisites:
  • Must be present in Dubai for an interview
  • Should be available to join immediately or 1 month notice if already working in UAE
  • Prior experience in IT related support activity is a must ( max 3 years)
  • Ability to communicate excellently in English
  • Bachelor in Computer Sciences
  • Outgoing personality with good character 

Other Requirements:
  • UAE Experience not necessary but preferred
  • UAE Driving License not necessary but preferred

What we offer:
  • Excellent starting salary
  • Annual Leave, Yearly excursion air ticket
  • Medical insurance
  • Employment visa and assistance to sponsor spouse

Email CV + Photograph 

About Company

NEOSYS Software LLC is the leading provider of fully integrated software and expertise to advertising agencies, media buyers and media sellers in the Middle East. NEOSYS is based in the heart of the business hub of the Middle East Dubai, UAE with offices in UK and Cyprus.


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