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System Engineer - Infrastructure (Kuwait)

Keywords / Skills : MTA. MCSA.MCSE, IBM Certified System x Server Family , VMware Certified Data Center Virtualization (VCA and VCP)

3 - 8 years
Posted: 2018-08-19

IT/ Computers - Hardware
IT/ Computers - Software
Systems Engineer
Bachelor's Degree
Computer Science
Posted On
19th Aug 2018
Job Description
Essential Duties and Responsibilities:

• Design, implementation, documentation and consulting services for enterprise IT infrastructure related projects.

• Acting as a subject matter expert, builds, consults, validates, and verifies IT infrastructure solutions.

• Perform project tasks on IT projects including development of requirements, selection and implementation of products.

• Perform sizing and configuration to create a recommended IT infrastructure solution design

• Lead, perform or review incident investigations.

• Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages

Additional Duties and Responsibilities:

• Improve customer service, perception, and satisfaction

• Ability to work in a team and communicate effectively

• Review IT publications and online materials to remain up-to-date with current and future technologies emerging in the industry

• Business awareness: specific knowledge of the customer and how IT relates to their business strategy and goals

• Escalate project issues that cannot be completed within agreed timeline

Technical Skills and Knowledge Required:

• Advanced knowledge and hands on experience on enterprise IT infrastructure solutions for storage, virtualization, endpoint management, server management and IT service management

• Advanced knowledge and hands on experience on Business continuity solutions for data protection, high availability, disaster recovery, archiving and backup solutions

• Advanced practice and hands on support and troubleshooting skills for wide range of technologies

• Both broad and deep technology knowledge and the ability to architect a solution by mapping a customer business problem to an end-to-end technology solution.

• Demonstrate experience working with more than one enterprise-level product including but not limited to Symantec, Microsoft, VMware, IBM, ManageEngine.

• Good consulting skills including: IT infrastructure consulting and defining Functional Requirements

Soft Skills Required:

• Interpersonal skills: communication skills, active listening and customer-care

• Ability to multi-task and adapt to changes quickly, good organization skills, persistence and patience

• Self-motivated with the ability to work in a fast moving environment

• Solid experience in problem analysis and resolution of customers’ technical problems.

Certifications Required:

• Professional IT Certifications: A+, Server+, Network+, ITIL Foundation

• Microsoft Certifications:

1. Microsoft Technology Associate (MTA)

2. Microsoft Certified Solution Associate (MCSA)

3. MCSE Server Infrastructure

4. MCSE Messaging

5. MCSE Communication

• IBM Certifications:

1. IBM Certified System x Server Family

2. IBM Certified Flex and PureFlex

3. IBM Certified Storwize

• VMWare Certifications:

1. VMware Certified Data Center Virtualization (VCA and VCP)

• Veeam Certifications:

1. Veeam Backup & Replication VMTSP

• Symantec Certifications:

1. Symantec certified Backup Exec

2. Symantec certified Enterprise Vault

3. Symantec certified NetBackup

4. Symantec certified System Recovery

About Company

Future Technology Systems Company - FutureTEC is a leading Information Technology Solutions Provider, delivering world-class Information Security, Information Management, and Business Solutions.

Our experts’ decades of accumulated knowledge and experience coupled with our partnerships with major multinational technology providers have enabled us to provide an extensive range of IT services to small, medium and large enterprises. Providing unparalleled solutions, we help our clients design, manage and secure their information-driven world more efficiently.

With a corporate philosophy focused on clients, we will continue to deliver extraordinary value and exceed our clients’ expectations.

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