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Telesales/Customer Service Representative

Keywords / Skills : Telesales, Sales Representative, Customer Service, Customer Support, Customer Service Executive

3 - 3 years
Posted: 2019-07-21

Industry
FMCG
Function
Sales/Business Development
Role
Sales Exec/ Sales Representative
Telesales/ Telemarketing Executive
Education
Bachelor's Degree
Stream:
• Other
• Other
Posted On
21st Jul 2019
Job Description
Responsibilities

• Direct prospects to the field sales team when needed

• Enter and update customer information in the database

• Take and process orders in an accurate manner

• Handle grievances to preserve the company’s reputation

• Go the "extra mile" to meet sales target and facilitate future sales

• Keep records of calls and sales and note useful information

Requirements

• Proven experience as telesales representative /customer service role in selling premium water. (F&B Industry)

• Must have minimum 3 years of HORECA/Food Service experience.

• Good knowledge of relevant computer Knowledge (e.g. CRM software)

• Ability to learn about products and services and describe/explain them to prospects

• Excellent knowledge of English. Arabic is must.

• Excellent communication and interpersonal skills



About Company

The Bin Zayed Group of Companies is a leading conglomerate with diverse business interests in the local and international markets. The company was first established in 1988 by Sheikh Khaled Bin Zayed Al Nehayan as its Chairman.
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