Salary : 3000 - 4000 AED + Commissions & other benefits as per UAE Labour Law. Nationality : Any
•Market research and lead generation •Email campaigns, cold calling from leads generated and provided •Scheduling daily appointments with prospective clients and Business Development team •Follow up with prospects through email/call •Maintain daily, weekly and monthly activity reports
Required Skills: •Excellent com skills in Eng is mandate, Arabic would be a plus •Clear voice and good telephone etiquette •2 years of tele sales experience. Specifically service sales
Office No: 206, Fifty One Tower, Business Bay, Dubai Travelling by Metro : landside Business bay metro station
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases