Keywords / Skills : We are now recruiting for a Trading (back-office) Requirements Experience: 3+Years with a trading or manufacturing company (In Dubai would be a plus). • Ensure loading efficiencies. • Prepare all relevant trade documentation and manage back-office. • Liaise with shipping companies, freight forwarders for all shipment activities. Products: Food & Beverages, Agriculture, Medicines; Medical appliances and equipment. Markets: Experience in managing trade flows to Sub-Saharan Africa (Angola would be a plus).
Our client is now recruiting for a General Manager, Head of Marketing. You will be reporting to the COO. JOB PURPOSE: Build up and lead company’s KSA marketing organization to further strengthen company’s brand image in the kingdom through national marketing and PR activities, and support the business functions through deep market and customer insights by managing the KSA marketing team. Key Financial dimensions: • Providing input on the marketing budget development process • Controlling, tracking and monitoring marketing budgets (incl. campaign tracking) • Authorizing expenditures KEY ACCOUNTABILITIES: • Build up the company’s marketing organization in KSA, incl. hiring and on-boarding a high-performing marketing team and defining and implementing the national marketing & PR strategy (in coordination with region) • Develop a comprehensive marketing strategy to effectively build company’s brand and support sales through tactical promotion campaigns in line with the regional marketing/communication strategy • Ensure effective use of marketing budget through optimized marketing mix; direct integrated marketing campaigns in coordination with the regional marketing team (as well as in coordination with dealers/sales on tactical campaigns) • Support business functions through deep market and customer insights; manage design and analysis of all market/customer research; effectively manage external vendors (data vendors, market research agencies) • Design CRM initiatives and coordinate with sales/dealers on lead follow-up Establish close and constructive relationship with national and regional media. • Support company’s on PR matters and act as company spokesperson and supervise public, government and crisis relations. • Ensure proper (competitive) agency selection and supervise work of external agency partners to ensure efficient processes and high-quality output. Communication & working relationship: The job requires effective relationship with • Director of KSA on a regular basis to communicate and evaluate marketing strategy, market and customer insights, CRM performance, etc. • Cross functional teams in the company, especially Sales and Aftersales in order to share market insights, coordinate on pricing and marketing campaigns • Direct reports (e.g. market/customer insights manager, marcom manager, etc.) to coordinate daily business operations Travel Requirements • Limited travel across KSA Educational background, qualifications: • Bachelor’s and/or Master’s degree in Marketing/Communication. Knowledge of regional and KSA specific context is required. Experience, other skills: • At least 10 years of marketing experience in automotive or other consumer-facing industry in KSA; proven ability to manage teams of ~1o or more people; inspirational team leadership and coaching/people development mindset; combination of analytical and creative skills Computer skills / languages: • MS Office, mainly Excel & Power Point; good communication skills in English required; Arabic language preferred
Our client is now recruiting for an Senior Area Sales Manager. You will be directly reporting to the Head of Sales. Scope and Purpose: • Establish and maintain strong and firm relationship to customers • Focus on triggering new sales opportunities, by finding appropriate solutions in our product mix, and packaging them in an offer to meet the customers’ requirements. • Attend to the customer during the complete business cycle and follow up project milestones in close cooperation with Sales Administration and Project Management SALES of Currency Automation Products and Services in assigned sales region in coordination with the Head of Sales - Central Banks and VASS MEA and in compliance with regional sales strategy • Monitor competitive activities, identify customer future needs in terms of product portfolio and currency automation solutions; build up a strong link to the Product Marketing /Management Key Result Areas / Responsibilities: • Monitor and report competitor activities • Travel extensively within sales area to build up and maintain customer relationship • Achieve assigned individual sales targets, as well as company objectives for the allocated sales area • Liaise and negotiate with very high ranking public and private sector staff • Close deals and sign sales and maintenance contracts with direct customers • Report and forecast sales activities Job Requirements: • Advanced technical or business-related degree • Preferably dealing already in special purpose machinery manufacturing business ideally in banking related field or any capital equipment field • To be au fait with high level decision makers • Excellent communication and presentation skills • Capability to listen, comprehend customer’s need and derive adequate technical and commercial solutions • Matured approach to business and understanding of core principals of key account management • At least 5 years of direct sales experience for technical products in the Africa region and already holding a senior sales manager position. • Fluency in English and French is mandatory. • Candidate must be willing to travel extensively in all over the African region (about 60
We are now recruiting for a Procurement Executive Requirements • Experience: 3+Years; • Execute and manage procurement processes on contracts including bid list preparation, solicitation of quotes, evaluation of comparative statements, negotiating and award of contracts. • Ensure that material/services will be delivered on schedule, at negotiated price and meet required quality standards. • Working knowledge of import and exports processes to include generation of commercial transportation documents, commercial invoice, bills of lading, Airway Bills, Products: Cars, Trucks, Auto spares, generators, batteries; Markets: Experience in managing trade flows to Sub-Saharan Africa (Angola would be a plus).
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases