Seekers, one of the leading HR consultancy in Dubai looking for an Accounts Manager for one of its clients - a Group of companies engaged in GENERAL TRADING.
You should have a Degree in Accounting ( Additional accounting qualifications are preferred ) and have at least 5 years of experience in managing accounting activities preferably in a Trading environment.
Interested candidates please send cv to [HIDDEN TEXT]
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases