Open to Western candidates Male or Female, 35 years old and below Bachelor’s degree or Diploma holder in Marketing, English, Journalism or any related field Minimum 5 years of experience as a copywriter or related role Firm knowledge in writing blogs, articles and online messages Able to manage and coordinate events invitations Extensive skills in writing, editing and proofreading Extensive portfolio works Excellent communication and creativity skills Strong research and collaborative skills Open for salary discussion Can join immediately (1-month max) Work Location: Dubai, UAE
Salary is negotiable and open for discussion depending on experience and qualifications
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases