Analyst - Business Intelligence

Analyst - Business Intelligence

DP World
Not Specified
Not Specified

Job Description


  1. Structure reporting, dashboards & intelligence capability for the Strategic Accounts Team. Regular review & analytics of customer contribution across all DPW UAE BU's.
  2. Identify volume and revenue risks and opportunities in Strategic Account's business - recommend retention and business enhancement strategies for the customer base leading to increased investment & trade at Jebel Ali.
  3. Work closely with business partners and other stakeholders to automate and streamline business processes around commercial information gathering, cleansing, analysis and reporting.
  4. Assist with development of and conduct customer segmentation as agreed with management.
  5. Commodity development plans supporting BD strategy - Develop commodity/vertical development plans to identify business development opportunities in the assigned commodity/ industry segments to facilitate new customer acquisition and customer growth across DPW UAE region BU's.
  6. Assist & support towards development of business cases / solutions for Strategic customers by conducting review of supply chain, analytics and propose value enhancing strategies to grow customers cargo base at Jebel Ali Ports.
  7. Formulating business presentations, generating sales pitch decks, contribute towards development of content for Strategic Account customers.
  8. Responsible for reviewing and evaluating the trade data accuracy and liaising IT to address inconsistencies and continued improvement in the data accuracy and availability of data.
  9. Communicates with internal and external data / information providers to ensure consistency, standardization and timeliness of information provided for reporting and analysis purposes.

Job Details

About DP World

We are the leading provider of worldwide smart end-to-end supply chain logistics, enabling the flow of trade across the globe. Our comprehensive range of products and services covers every link of the integrated supply chain - from maritime and inland terminals to marine services and industrial parks as well as technology-driven customer solutions. We deliver these services through an interconnected global network of 128 business units in 60 countries across six continents, with a significant presence both in high-growth and mature markets. Wherever we operate, we integrate sustainability and responsible corporate citizenship into our activities, striving for a positive contribution to the economies and communities where we live and work. Our dedicated, diverse and professional team of more than 53,220 employees from 131 different nationalities are committed to delivering unrivalled value to our customers and partners. We do this by focusing on mutually beneficial relationships - with governments, shippers, traders, and other stakeholders along the global supply chain - relationships built on a foundation of mutual trust and enduring partnership. We think ahead, anticipate change and deploy industry-leading technology to further broaden our digital vision to disrupt world trade and create the smartest, most efficient and innovative solutions, while ensuring a positive and sustainable impact on economies, societies and our planet.

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