As an Assistant KidsClub Manager, you are ultimately responsible for providing a caring and safe environment for children while in the Kids Club to deliver an excellent Guest and Member experience. An Assistant KidsClub Manager will also be required to run the daily operations of the Kids Club and develop team members.
What will I be doingAs an Assistant KidsClub Manager, you are ultimately responsible for providing a caring and safe environment for children while in the Kids Club to deliver an excellent Guest and Member experience. An Assistant KidsClub Manager will also be required to run the daily operations of the Kids Club and develop team members.Specifically, you will be responsible for performing the following tasks to the highest standard
- Strategic oversight of educational and enrichment programs for the appropriate age groups in a safe and stimulating environment
- Create structured programs for day to day members and hotel guests that include wide spectrum of physical, artistic, musical, educational
- Create structured programs for holiday camps and special events
- Run daily operations of the Kids Club including rostering, supervision, quality control
- Prepare a clean play area before after each session with the necessary equipmen
- Undertake administrative duties for the efficient running of the Kids Club
- Advise on the purchase of toys and equipment and ensure all toys are safe and appropriate
- Ensure national standards for Kids Clubs are met
- Promote the Kids Club and other center activities via database, advertising
- Work in close partnership, develop and maintain good relationships with parents
- Manage employee relations, recruitment and complying with the annual PDR process
- Responsible for developing team members
- Manage the department within budget and use resources effectively
- Create appropriate recreational programming for children
- Ensure and maintain a physically and emotionally safe and secure environment for children to participate in children's activities
- Monitor use of the facility and address and/or report potential hazards
What are we looking forAn Assistant KidsClub Manager serving Hilton Brand Hotels is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- A certificate in childcare and/or education or equivalent will be an advantage
- Good communication skills, other languages and advantage
- Committed to delivering a high level of customer service
- Knowledge of child development
- Ability to work on their own or in a team
- First aid certificate
- Pool safety certificate
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Previous customer service experience
- Ability to work calmly under pressure
- Experience and ability to deal with challenging behaviors