ATM-DDN NOC Engineer

Job Description : * Strong hands-on ATM&DDN Network Monitoring, Planning and Operations experience on multi-vendor NMS (Alcatel Lucent, Tellabs & PMDM Nortel ATM network). * Respond to support calls and escalations of customer issues on a 24/7

* Experience in adding/updating /deleting/configuring new / existing ATM sites in Intrusion systems (Building Integrated System "BIS"), (Remote programming System "RPS") and D6200 (receiver) for COMPANY'S servers. * Have prior knowledge for extr

* Knowledge of transactions from ATM and POS, Log files called Transaction Log File (ATM) and P.O.S. Transaction Log File. * ATM acquirer for VISA, MasterCard, MADA, GCCNet, UPI. * POS acquirer for VISA, MasterCard and MADA. * Authorizatio

Job Description : * Experience in adding/updating /deleting/configuring new / existing ATM sites in Intrusion systems (Building Integrated System "BIS"), (Remote programming System "RPS") and D6200 (receiver) for COMPANY'S servers. * Have prior

Job Description : * Knowledge of transactions from ATM and POS, Log files called Transaction Log File (ATM) and P.O.S. Transaction Log File. * ATM acquirer for VISA, MasterCard, MADA, GCCNet, UPI. * POS acquirer for VISA, MasterCard and MADA

* Opening tickets of system failure and failure to assign / cancel orders. * Raise requirements for developing work procedures and courses * Control the transfer of orders automatically. * Processing through IVR system, keeping the employe

Job Description : * Opening tickets of system failure and failure to assign / cancel orders. * Raise requirements for developing work procedures and courses * Control the transfer of orders automatically. * Processing through IVR system,

* Responsible for the day to day operations of the team, providing overall guidance and supervision. * Responsible for managing operations for the platforms, OSS/BSS, applications, databases and IT systems. * Act as customer escalation point

* Manage FO team when on duty * First responsible for fault management of level1 and,L2 important outage * Follow with BO,FM,FLM managers * On time updating of FO manager about network status * Be sure all SMS updating of FO engineers a

* Network Alarms Surveillance (RAN, MW, EM). * Trouble Ticket (TT) Creation, Handling and Closing as per agreed SOPs. * Fault Management/L1 Troubleshooting (Internal and Multi-Vendor Troubleshooting). * Change Management. * FM team Guid

* Network Alarms Surveillance (CS Core, PS Core). * Trouble Ticket Creation, Handling and Closing as per agreed SOPs. * Fault Management/L1 Troubleshooting (Internal and Multi-Vendor Troubleshooting). * Change Management. * Event Assura

* Network Alarms Surveillance (NGBSS, eSight). * Trouble Ticket Creation, Handling and Closing as per agreed SOPs. * Fault Management/L1 Troubleshooting (Internal and Multi-Vendor Troubleshooting). * Change Management. * Event Assurance

Job Description : * Responsible for the day to day operations of the team, providing overall guidance and supervision. * Responsible for managing operations for the platforms, OSS/BSS, applications, databases and IT systems. * Act as custome

Job Description : * Manage FO team when on duty * First responsible for fault management of level1 and,L2 important outage * Follow with BO,FM,FLM managers * On time updating of FO manager about network status * Be sure all SMS updatin

* Design and evaluate quarterly PBC (Personal Business Commitment) with team member * Attend daily NOC operation meeting * Attend Weekly OPS meeting * Other meetings if needed * Request advanced product training * FO daily, weekly, m

* Process and handle failed order according to priority and time commitment. * Fix network data discrepancy. * Open tickets with respective support team through Remedy and RTTS.

Job Description : * Trouble Ticket Handling activities * CR's handling * Daily Performance Monitoring in SO-EM * Configuration Back up Handling for Nodes * Daily Alarm Monitoring for Transmission Node * So-EM Health Check UP & Troub

Job Description : * Trouble Ticket Handling activities * CR's handling * RBS & RNC Daily Health Check UP & Troubleshooting * Providing Back Office Support to FO (Front Office ) , NPOC & Project Team * Daily Cell Availability Progress R

Job Description : * Network Alarms Surveillance (RAN, MW, EM). * Trouble Ticket (TT) Creation, Handling and Closing as per agreed SOPs. * Fault Management/L1 Troubleshooting (Internal and Multi-Vendor Troubleshooting). * Change Management

Job Description : * Network Alarms Surveillance (CS Core, PS Core). * Trouble Ticket Creation, Handling and Closing as per agreed SOPs. * Fault Management/L1 Troubleshooting (Internal and Multi-Vendor Troubleshooting). * Change Management