A Attraction Attendant is responsible for the attractionsareas to deliver an excellent Guest and Member experience.
What will I be doingAs a Attraction Attedant, you are responsible for all attraction areas to deliver an excellent Guest and Member experience. Specifically, you will be responsible for performing the following tasks to the highest standards:Perform pre-operational inspections of rides, slides and attractions and communicate any items of note
- Conduct safety audits daily and record results as directed
- Coach and discipline team members in a fair and consistent manner in order to motivate and improve performance
- Follow all manufacturer guidelines and SOPs regarding ride dispatch and Guest safety
- Ensure all departmental checklists (i.e. opening and closing checklists) are being consistently completed, any required follow-up action is initiated and forms/records are being filed appropriately
- Deal with any internal or external customer requests and issues that are beyond the scope of their front line team members
What are we looking forA Attraction Attendantserving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Strong interpersonal skills
- Committed to delivering a high level of customer service
- Excellent grooming standards
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Excellent attention to detail
- High standards of cleanliness
- Ability to work in a consistently professional and helpful manner
- Previous experience in a similar role