Boutique Manager

Boutique Manager

Manpower
Bahrain
0 - 50 Years
Not Specified

Job Description


Job Description :
Our client is now recruiting for a Boutique Manager. You will be directly reporting to the Sales Director. This position will be based in Bahrain
Role Objective:
Oversees the day-to-day activity of the assigned boutique by supervising employees, monitoring financial activity and providing direction in accordance with company’s standards. In addition, he/she will be developing business strategies to expand boutiques traffic and optimize profitability.
Key Accountabilities
• Responsible for the overall boutique management. Enhance customer satisfaction, meet sales and profitability goals and manage staff effectively.
• Develop business strategies to raise our customers’ pool, expand boutique traffic and optimize profitability
• Supervising boutique sales executives. Meet sales goals by training, motivating, mentoring and providing feedback to sales staff
• Responsible for training other Sales employees and ensuring they are knowledgeable of company’s unique heritage, the range of products, and specific product features
• Driving sales by seeking out and initiating sales opportunities inside and outside of the boutiques
• Oversee the merchandising of products across boutique
• Providing factual and quality feedback to back office / Sales Director on requirements and merchandise feedback that is aimed at increasing sales
• Ensure high levels of customers satisfaction through excellent service and building long term relationships with customers
• Finding solutions to problems be it sales or staff problems, deal with it effectively and decisively
• Complete boutique administration and ensure compliance with policies and procedures
• Maintain outstanding boutique condition and visual merchandising standards
• Report on market trends, customer needs, profits etc.
• Propose innovative ideas to increase market share
• Conduct personnel performance appraisals to assess training needs and build career paths
• Full accountability for Stock Management & stock loss.
• Full Accountability for Cash Management and cash shortages.
• Be a shining example of good behavior and hard work
• Deal with all issues that arise from staff or customers (complaints, grievances etc.)
• Responsible for all legal tasks related to CR and jurisdiction where Boutique is located.
• Additional boutique manager duties as needed that will inquire but not limited to:
o Assisting at outdoor events
o Adhoc outside work for Private (ie.banks) and Government Departments.
Key Interactions

Internal:
• Marketing
• Operations & Logistics
• Finance
• VM
External:
• Customers
Educational Qualifications
• BS degree in Business Administration or relevant field
Experience
• Proven successful experience as a boutique manager in luxury market
Behavioral Competencies
• Powerful leading skills and business orientation
• Friendly, charismatic individual with proven long term relationships
• Customer management skills
• Good communication and interpersonal skills
• Bilingual (Arabic – English ) is preferable
• Highly organized with the ability to priorities own workload
Technical Competencies
• Understanding of the Jewelry sales process
• Knowledge of inventory stocking procedures
• Track record of achieving sales quotas
• Experience of working with Key Performance Indicators (KPI’s)
• Proficient in Microsoft Office
• Diamond & stones knowledge
Problem Solving

Taking Decisions:
• Problem Solving & Decision Quality: Able to use rigorous logic and methods to solve problems with effective solutions
Financial Authority:
• Discounts as per Management Discount Policy
Main Skills : Our client is now recruiting for a Boutique Manager. You will be directly reporting to the Sales Director Role Objective: Oversees the day-to-day activity of the assigned boutique by supervising employees, monitoring financial activity and providing direction in accordance with company’s standards. In addition, he/she will be developing business strategies to expand boutiques traffic and optimize profitability. Key Accountabilities • Responsible for the overall boutique management. Enhance customer satisfaction, meet sales and profitability goals and manage staff effectively. • Develop business strategies to raise our customers’ pool, expand boutique traffic and optimize profitability • Supervising boutique sales executives. Meet sales goals by training, motivating, mentoring and providing feedback to sales staff • Responsible for training other Sales employees and ensuring they are knowledgeable of company’s unique heritage, the range of products, and specific product features • Driving sales by seeking out and initiating sales opportunities inside and outside of the boutiques • Oversee the merchandising of products across boutique • Providing factual and quality feedback to back office / Sales Director on requirements and merchandise feedback that is aimed at increasing sales • Ensure high levels of customers satisfaction through excellent service and building long term relationships with customers • Finding solutions to problems be it sales or staff problems, deal with it effectively and decisively • Complete boutique administration and ensure compliance with policies and procedures • Maintain outstanding boutique condition and visual merchandising standards • Report on market trends, customer needs, profits etc. • Propose innovative ideas to increase market share • Conduct personnel performance appraisals to assess training needs and build career paths • Full accountability for Stock Management & stock loss. • Full Accountability for Cash Management and cash shortages. • Be a shining example of good behavior and hard work • Deal with all issues that arise from staff or customers (complaints, grievances etc.) • Responsible for all legal tasks related to CR and jurisdiction where Boutique is located. • Additional boutique manager duties as needed that will inquire but not limited to: o Assisting at outdoor events o Adhoc outside work for Private (ie.banks) and Government Departments. Key Interactions Internal: • Marketing • Operations & Logistics • Finance • VM External: • Customers Educational Qualifications • BS degree in Business Administration or relevant field Experience • Proven successful experience as a boutique manager in luxury market Behavioral Competencies • Powerful leading skills and business orientation • Friendly, charismatic individual with proven long term relationships • Customer management skills • Good communication and interpersonal skills • Bilingual (Arabic – English ) is preferable • Highly organized with the ability to priorities own workload Technical Competencies • Understanding of the Jewelry sales process • Knowledge of inventory stocking procedures • Track record of achieving sales quotas • Experience of working with Key Performance Indicators (KPI’s) • Proficient in Microsoft Office • Diamond & stones knowledge Problem Solving Taking Decisions: • Problem Solving & Decision Quality: Able to use rigorous logic and methods to solve problems with effective solutions Financial Authority: • Discounts as per Management Discount Policy

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