Box Office Assistant

Box Office Assistant

Propel Consult
Not Specified
Not Specified

Job Description

Job Description :
Our client is a holding company in Bahrain that acts as a government agency, managing commercial assets across 12 diverse sectors in the Middle East, Europe and North America.

They are currently looking for a Box Office Assistant to be based in Bahrain.

Duties & Responsibilities:
  • To operate and assist on any ticketing sales points in order to provide an efficient and productive booking system for the public.
  • To operate the telephones and main switchboard.
  • To ensure a thorough knowledge of events at arts depot to enable the Box Office to give the best possible customer service.
  • To actively pursue an in-depth knowledge of the venue's computerized Box Office system and online sales technology.
  • To ensure the ticketing systems records are maintained and accurate.
  • To contribute to the administration of the department, ensuring information is up-to-date and well organized.
  • To support the administrational needs of other departments, within reason, and under instruction of the Visitor Services Manager.
  • To be responsible for all cash, cheque and card transactions made by the Box Office.
  • To maintain good communication with both internal and external customers.
  • To deal with any customer service issues that may occur, either in person, on the phone or via email, in a professional manner.
  • To strive for continuous improvements in customer care by making positive suggestions for change.
  • Liaise with all departments to ensure essential information is passed on and good communication is maintained at all times.
Qualification & Requirements:
  • Previous experience in the same or similar role.
  • A friendly and approachable personality.
  • Energetic, creative team player with a high level of enthusiasm.
  • Diplomatic and negotiating skills with the ability to work with initiative and maturity.
  • Excellent computer skills, including a good understanding of MS Word, Excel and Outlook.
  • Previous experience of cash handling procedures.

Job Details

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