Business Analyst

Business Analyst

Marsh McLennan
2-5 years
Not Specified

Job Description



Marsh - Business Analyst - London
The company: Marsh
  • Marsh is a leader in insurance broking and innovative risk management solutions, we help clients succeed by defining, designing, and delivering innovative industry-specific solutions that help them effectively manage risk with over 35,000 colleagues operating in more than 130 countries.

The team: Global Digital Placement
  • This position is part of Marsh's Global Digital Placement team, and will be based out of the London, UK office, reporting into the Product Owner for one of Marsh's Insurtech platforms.
  • The team , which the candidate will work within, acts as an internal Insurtech for Marsh globally, and leads the design, build, and execution of various new insurance products, on Marsh's newest algorithmic based auto-rate, quote and bind platform, called Marsh Intuitive.

The role: Business Analyst
  • The analyst will work as a part of the Intuitive team, and will perform both strategic functions, as well as change management execution functions, working on products that are in the RTB and CTB phases of their respective product journey.
  • This will require close teamwork and collaboration with the Intuitive Product Manager , Product Owner(s), and other analysts, in the execution of product development and rollout work, as well as interpretation of product data to lead live products adoption and enact company wide change management.
  • The Analyst will be joining a team that is at the forefront of Marsh's digital transformation and will be required to think outside of the box and encourage change, whilst managing numerous internal and external stakeholders.

What can you expect
  • The expectation for the person filling this role is to assume the activities of a BA/PM hybrid, you will:
  • Be self-starting, highly motivated and take ownership of your project(s)
  • Work in a fast paced environment with the Marsh Broker community across multiple classes of Insurance, drawing up business requirements and communicate to the tech vendor for scheduling
  • Build and develop strong relationships with a broad range of broker & underwriter users
  • Engage with tech development teams to ensure thorough understanding of requirements
  • Prioritize requirements based on MoSCoW rules Train broker & underwriters on usage and best practices Support testing activities and capture business sign-offs
  • Manage go-live activities and post go-live support

What is in it for you
  • Good work life balance with a competitive salary
  • Comprehensive benefits programs including: excellent pension contributions, private health insurance, tuition assistance, pension, employee assistance program, career mobility, employee network groups, volunteer opportunities, and other programs
  • 26 days holiday with the option to buy or sell up to 5 days per year
  • The opportunity to work and learn from a team that is implementing change within Marsh, and the insurance sector
  • Work with a team that strive to continually challenge the status quo, innovate, and create meaningful change within the organisation, that directly translates into designing and delivering best in class solutions for Marsh clients
  • Excellent training and development with ongoing career opportunities, and continuing education support

We will count on you to:
  • Support Product Owner with pre-dev analysis work, on any given new product launch, including but not limited to: question set negotiation with various markets and lead business brokers, agreement and negotiation of classification codes with market and business brokers, hosting and scheduling insurer kick off meetings and product scoping sessions, and assisting in the preparation of policy wordings and document preparation.
  • Support user acceptance testing in the testing and review of new and existing products as they undergo product changes or fixes.
  • Support and own product strategy on live products, working with business product owners, in relaying performance stats on products, producing user guides, hosting product webinars, onboarding new colleagues, and overall supporting the change management and adoption process of a new product.

What you need to have:
  • Bachelor's degree in related discipline (business, finance, science, mathematics, engineering, management)
  • 1 to 2 + years related work experience
  • Strong communication and inter-personal skills and the ability to build relationships with colleagues - IS A MUST
  • Ability and acumen to engage and interface with senior leaders across Marsh
  • Ability to solve business problems through consultative approach with multiple internal and external stakeholders
  • Experience in consultative sales
  • Project management experience
  • Excellent stakeholder management skills

What makes you stand out:
  • Experience in change management, digital transformation, with experience in financial services being a clear differentiator
  • Experience working with portfolio instruments in insurance or financial sector
  • Experience with Microsoft Azure cloud technology, AI implementation, API integrations and RPA integrations
  • Global experience

is the world's leading insurance broker and risk adviser. With over 35,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services. Marsh is a business of (NYSE: MMC), the world's leading professional services firm in the areas of risk, strategy and people, with 76,000 colleagues and annualized revenue approaching $17 billion. Through its market-leading businesses, including , and , Marsh & McLennan helps clients navigate an increasingly dynamic and complex environment.

Marsh & McLennan Companies, Inc., doing business as Marsh McLennan, is a global professional services firm, headquartered in New York City with businesses in insurance brokerage, risk management, reinsurance services, talent management, investment advisory, and management consulting. Marsh McLennan ranked #212 on the 2018 Fortune 500 ranking, the company's 24th year on the annual Fortune list, and #458 on the 2017 Forbes Global 2000 List.

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