Business Analyst - Toyota & Lexus | Al Futtaim Motors | Dubai

Business Analyst - Toyota & Lexus | Al Futtaim Motors | Dubai

Al-Futtaim
3-6 years
Not Specified

Job Description


Job Requisition ID: 109370
No two days are the same at Al-Futtaim, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives. Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get The chance to push the limits every single day.
As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. You'll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, and Adidas. Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us.
Come join us to live well, work better, and be the best.
Business Analyst - Toyota & Lexus | Al Futtaim Motors | Dubai
About the Job:
We are currently looking to recruit a Business Analyst for Al-Futtaim Motors (AFM). You will provide front line support staff with systems solutions, ensure master data is up to date to facilitate smooth frontline operations. You will review of processes with an intention to make business easier and faster (Operations and Systems).
Specifically, your responsibilities will include:
. Daily assistance to all branches aftersales staff by answering their queries and resolving their system related issues within 48 hours such as invoice reversal, special and Staff Discount activation in order, Odometer correction, Package and split deletion in order, Parts update in fixed price package, Time clocking Issue rectification, Job scheduling issue rectification and amongst others
. Liaise with other counterparts of the company from Aftersales, Finance & EIT to get information / help to resolve issues within timeline set.
. Verifying model service code/LV main type for new create vehicle material and raise with concern team.
. Pricing error and accounting interface billing liaise with concern branch and AFSS.
. Regularly maintain specific work packages in SAP system for Aftersales System.
. Create Standard PDI packages for TY/LX all model sales codes
. Create PPO packages for TY/LX all model sales codes
. Create Accessories packages (Rust proof, Diamond bright, Emirates transport oil filter, Speed Limiter) for requested model sales codes.
. Revised existing packages, change new part in the package, update price in the package, temporary part change in package master
. Support special marketing campaigns & accessory related packages in Aftersales system
. Ensure to upload Service Advisor shifts schedules & Technicians work schedules in the system for smooth appointment booking and technician time clocking
About You:
The ideal candidate will possess a Bachelor's Degree 3 years of relevant experience & exposure in analytical profile. You will have excellent knowledge in MS Office, particularly in Excel, presentation and database management. You should be able to multi task and manage deadlines, a team player and work without supervision. You should be able to communicate effectively to both upward and downward structure, working familiarity with SAP Auto, FastTrack and BI will be a definite advantage!
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As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.

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About Al-Futtaim

Job Source : www.afuturewithus.com

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