Business Development & Client Service Manager

Business Development & Client Service Manager

Edara Consultancy
Eastern Province Riyadh
3 - 10 Years
1705939 - 2047126 AED

Job Description

Scope of Work:
• To drive client strategy and become the primary client contact for your clients, ensuring the agency provides a lead agency role.
• To drive business growth through existing clients, developing a proactive action plan.
• To work with the Agency's business development director on generating new accounts.
• To produce and deliver against an agreed account plan and budget.
• Produce and monitor accurate and clear forecasting.
• To ensure the clients receive the best in class service.
• Develop custom client solutions utilizing the agency's entire suite of products including Display, Video, Social and Performance.
• Develop strategic plan to achieve target revenue goals; hit or exceed these revenue goals
• Partner with clients to understand strategic needs and deliver the agency's resources to meet not only advertising needs, but overarching business needs
• Develop and expand client/agency partnerships with rigorous and detailed attention to client service
• Understand and effectively communicate the agency's value proposition, technology, processes, and partnerships as they relate to the growth of current and prospective client accounts
• Communicate client expectations, including budget, timing, status changes and new opportunities to all relevant internal agency's team members
• Work collaboratively across all the agency's teams and departments to ensure performance level exceeds expectations for all client relationships
• Effectively present/support/defend pitches and proposals with project management and business development Team to grow top-line revenue.
Qualification & Requirements:
• Minimum 3+ years of experience in advertising in an agency role or senior sales role
• Demonstrated partnership with large clients with a passion for customer focus.
• Proven track record as a trusted advisor to clients.
• Deep understanding of the digital media industry with an ability to credibly articulate strategic insights for clients that are based on data/research.
• Ability to drive the sales process from plan to close --including stakeholder identification, customer influence, relationship building, and closing.
• Strong skills in solution development and an ability to produce client-focused, differentiated, and achievable solutions that improve/accelerate client campaigns.
• History of selecting appropriate products from a diverse product arsenal to solve the client's advertising objectives.
• Ability to articulate the distinct aspects of products and position them against competitors.
• Excellent listening, negotiation, presentation, written and verbal communication skills; sense of humor a requirement
• Strong consultative sales skills, personable, charismatic
Salary & Benefits:
BHD 750 to 850 per month inclusive of fixed allowances.
Additional benefits: 2% Incentive on Gross profit for accounts he/she are the primary account manager + 2% Incentive on Gross profit for upselling new deals to accounts handling

Edara Consultancy is a company that offers top tier Human Resources and Administration outsourcing solutions and provide companies and business owners an alternative choice for managing their Human Resources function. Edara Consultancy is also an innovative and leading recruiting agency that specializes in executive search and finding top talent for top jobs.

In a globalized and competitive market as well as the ever growing local and international regulations, the demand for HR services whether on a basic or sophisticated level has become compulsory. Edara consultancy was established to address these needs and provide business owners flexible options by choosing the service that best fits their business.

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