Business Development Lead (Emerging Markets), Amazon Payment Services

Business Development Lead (Emerging Markets), Amazon Payment Services

8-11 years
Not Specified

Job Description

Job summary
As digital payments evolve in the Middle East and North Africa (MENA), organizations are going through digital transformation and looking for simpler, safer, and affordable ways to process payments, coupled with a change in consumer behavior in favor of paying for products and services online. The future of payments continues to be digital with double-digit growth across different sectors such as e-commerce, travel, government, insurance, entertainment. Amazon Payment Services (formerly PAYFORT) is at the forefront of innovation, reimaging payments in the MENA region. Learn more about Amazon Payment services here

At Amazon, we have a long history of providing innovative services for businesses. With Amazon Payment Services, we empower merchants to build trusted, simple, and affordable payment experiences to help them solve many challenges such as increasing electronic payment coverage, increasing purchasing power at checkout, mitigating transactional risks, and offer payment insights via different integration end-points: APIs, Mobile SDKs, and third parties such as shopping carts and booking engines.

To expand our footprint in GCC and Levant (Kuwait, Qatar, Bahrain, Lebanon, Oman and Jordan), we are seeking a dynamic Business Development Lead who will be responsible for defining and executing the go-to-market strategy in these countries. This leadership role also owns liaising with the eco-system entities like financial institutions, regulatory bodies and the ministries.

You will drive growth from recruiting new merchants and partners. In this role, you will work closely with teams such as Product, Marketing, Integrations & Support, and Go-to-Market to improve merchant experience and increase the use of our service offering. Your main goals will be the launch of directly recruited merchants as well as the total payment volume generated both from new merchants. Amazon's culture requires that you are self-motivated and target driven, able to work autonomously and take full control and responsibility for merchant recruiting targets.

The position is based in Dubai and will require 60% travel to the above mentioned countries.

Key competencies:

1. Business Development/Relationship Management: Demonstrated history of successful business development capabilities and using data to identify and prioritize opportunities. Simultaneously, a solid understanding of and passion for the payments landscape and ability to lead the team in developing launch strategies.
2. Thought Leadership: Lead the organization in establishing thought leadership with various stakeholders from Financial Regulators & Central Banks around the region through various cadences and mechanisms in partnership with Amazon Public Policy & Legal teams.
3. Owner mentality willingness to roll up sleeves to meet goals. Ability to juggle multiple competing priorities and create a sense of urgency in a fast-paced, dynamic environment

Key job responsibilities
  • Financial targets for total payment volume, revenue, gross margin, and contribution profit across the target markets (Kuwait, Qatar, Bahrain, Jordan, Lebanon, Oman)
  • Launches of directly recruited merchants, primarily in the enterprise and mid-market segments
  • Close collaboration with global stakeholders across the entire Amazon Payment Services organization
  • Development of key metrics to measure overall business and financial performance and provide the foundation for continuous improvement
  • Representation of your team and region in the Amazon Payment Services Leadership Team to contribute to the definition of the long- term strategy, three-year plans, and annual operating plans, providing insightful understanding of the needs, habits and preferences of customers, solution providers, and other internal stakeholders.


Basic Qualifications
  • Native Arabic Speaker
  • 8+ years of total work experience with 5+ years of Sales/Business Development roles in E-commerce, Digital Payments, Digital transformation domain
  • Bachelor's degree in a business or in a technical discipline
  • Passionate about digital payments, e-commerce and sales
  • Experience defining, negotiating and closing complex deals including legal agreements
  • Ability to create and implement a strategic vision
  • Ability to handle the day-to-day management of tasks and resolution of problems
  • Proven analytical skills and quantitative skills with ability to manage the business by the numbers
  • Excellent written and verbal communication skills (English and Arabic mandatory)
  • Cultural awareness as well as the ability to work effectively across functions (finance, marketing, sales operations, legal etc.)
  • Motivation to drive the business, proactive attitude and willingness to roll up sleeves to achieve goals


Preferred Qualifications
  • MBA or Technical degree from tier 1 institutions
  • Sales/BD/Partnership experience in GCC and Levant countries.
  • Background in payments/Fintech or Consumer Finance businesses and relevant experience in B2B2C businesses
  • Experience working in a global, 24x7 support environment

Job Details

Employment Types:




About Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to to research and develop technology that improves the lives of shoppers and sellers around the world.

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