Business Improvement Manager

Business Improvement Manager

7-10 years
Not Specified

Job Description

Job Description
Job Title: Business Improvement Manager
Reports to: VP Transformation & Program Management
Unit / Division: Transformation & Program Division
Department / Section: Transformation & Program Division
Job Family / Sub Family: Business Planning & Performance/Strategy
Responsible for conducting analysis and identifying improvement opportunities, Project performance tracking and Dashboard management & Reporting To provide the professional in-put and the necessary support in identifying and mapping Company Distribution business processes among the different units. Responsible to re-engineer/ enhance the processes and propose the way to promote lean thinking and foster a continuous process improvement culture throughout the organization. Lead process redesign and business reengineering projects that reduces cost (rework) and cycle times, while improving quality, and operational performance in order to enhance the client or customer experience.
Job Specific Accountabilities
.Provides support to Business Units/ Divisions regarding the identification of Key Business Processes and to facilitate from initiation stage till finalization of process aligning it with other related documents.
.Provides the necessary support to Business Units/ Divisions regarding the identification of key business processes and ensure alignment with the overall organizational objectives.
.Lead business improvement activities through the management of data, the leveraging of technology, and the redesign of processes, leading to the most efficient and effective work processes that are repeatable and sustainable across the organization.
.Identify, plan and drive business excellence initiatives to support the continuous improvement of business processes and performance along with identification of gaps in processes and suggesting initiatives that are relevant
.Reviews company's key business processes in various functional areas and ensures effective functioning of the new processes including smooth interface management among different divisions, focused and performance driven organization to ensure commitment to the delivery of goals.
.Works in mapping business processes based on the corporate framework
.Ensures assistance to the line manager on developing key business process architecture in various functional areas and ensure effective deployment and communication of the new processes.
.Screens proposed initial process with owner division to ensure its consistency with company objective, Business Plan, alignment with organizational structure and highlighting important decision making for key steps in process.
.Participates in Development and mapping of Key Business Processes for standardization, in conformity with overall corporate vision/missions & policies, and inclusion in a Corporate Business Processes Guide.
.Assists process owners to define the content and the formant of their input to Key Business Processes to ensure it consistency and user-friendliness.
.Review and improve processes, policies, procedures and operating manuals to ensure alignment with internal regulations and standards
Generic Accountabilities
Operational Plans
.Develop consistent and realistic long and short term operational plans for the Department in line with the Division objectives and manage the implementation of the approved long and short term plans and ensure they are effectively converted into its performance objectives to realise the Division Objectives and established service levels.
Budgets and Operational Plans
.Develop and manage the Department annual budget in line with the Division's business objectives and operational plans ensuring that adequate funding provision is made for all Department activities.
.Monitor expenditure against approved Department budget on a regular basis investigate, highlight and reconcile any significant variances to ensure effective performance and cost control.
Policies, Systems, Processes & Procedures
.Develop and implement appropriate Department policies, processes, systems, standards, procedures and internal controls, Company guidelines in order to support execution of the Division's work programs in line with Company and International standards.
Performance Management
.Contribute to the development of the Division's KPI's and ensure proper cascade of the Performance objectives within the Department and establish monitoring mechanisms to ensure delivery of these objectives and promote a performance driven culture.
.Manage the implementation of the Company Performance Management System for individuals within the Department in accordance with Company approved guidelines.
People Development
.Develop knowledge, competencies and innovative spirit in the Department and support the establishment of Personal Development Plans (PDP's), Succession Planning and Talent pipeline within the Department in coordination with the Human Capital to continuously develop employees with emphasis on UAE Nationals to meet Emiratization targets.
Organisation Structure and Development
.Review, develop and recommend the appropriate organisation structure for the Department that will best utilise human capital while proactively incorporating sustainability into the on-going work practices to meet the business objectives.
Risk Management
.Contribute and support establishment of a Corporate Integrated Risk Management System within the Department, while identifying and assessing relevant domain risks and implement measures to manage and mitigate all identified risks within the Department.
.Communicate corporate business ethics and Company's Code of Conduct to employees within the Department and ensure compliance to the Corporate Policies and guidelines
Innovation and Continuous Improvement
.Promote an organisation culture that encourages innovation, enhances employee motivation and supports initiatives for implementation of Change Management to continuously improve the Department operations and services.
.Recommend improvements in internal processes against best practices in pursuit of greater efficiency in line with ISO standards in order to define intelligent solutions for issues confronting the Department.
Health, Safety, Environment (HSE) and Sustainability
.Support the institution and implementation of an HSE culture and ensure compliance with relevant HSE policies, procedures, systems & controls and applicable legislation and sustainability guidelines across the Department in line with international standards, best practices and Company Code of Practices.
.Ensure adequate HSE training and induction for all Department employees to meet HSE standards.
Management Information Systems (MIS) and Reports
.Ensure that all Department MIS and progress reports are prepared to provide accurate and timely reports and necessary information to Company Management to effectively manage the business.
Minimum Qualification
. Bachelor's Degree in Business Administration.
Minimum Experience & Knowledge & Skills
. 7 years of experience, including at least 3 years in developing/mapping processes.

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