Business Process Architect/Analyst

Business Process Architect/Analyst

Company Name Confidential
Other - Saudi Arabia
3-13 years
Not Specified

Job Description

Position Title: Business Process Architect/Analyst
Employment Type: Full Time
Salary: up to 35,000 SAR all-inclusive depending on experience and qualifications
Job Location: Riyadh, Saudi Arabia
About the Client:
The hiring company is one of the major telcommunications company in KSA
Job Role:
Manage end-to-end processes of telecom operator business processes per TMFORUM Business Process Framework (eTOM)
Assess existing business processes, identify requirements for process improvement and redesign
Build business process performance management framework
Ensure all processes are developed and documented in accordance with the eTOM and Telecom Operator Standards, and are accessible and available for business process stakeholders via the business process management tool
Degree holder in Telecommunications Engineering or any related field
With certifications in Business Process Framework (eTOM) and ITIL
Minimum 3 years of experience in a practical process management role in a telecom company
Excellent understanding of telecom organizations and established record of experience in Telecom Business Process Architecture
Full understanding of OSS/BSS processes with in-depth experience in re-engineering/redesigning processes per current eTOM standards
Proficiency in business process modeling, governance and tools (BPM Tools)
With expertise in design processing, process governance, mapping, gap analysis
With expertise in the following domains: Core Telecom Functions, Network/Mobile Access Operations/Transport Operations (Process - Modeling Design), and Fulfillment Assurance / Revenue Management/Billing (Problem Handling Process, Service Handling Process, Service Planning, Network Provisioning Process, Service Quality Process, Supplier Partner Management Process)
Skills required: general management, organizational skills, conceptual thinking and analytics, presentation skills, leadership skills, creativity, and excellent communication skills
Must be in Riyadh, KSA
How to Apply:
Send your CV in word format to: TELCOJOBS2020 AT GMAIL DOT COM and use BP Architect/Analyst as email subject

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