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CE Field Services Engineer

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Job Description

Business Function Overview:
Microsoft's Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+ICE Field Services Engineer,you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform.
Empower Billions!
Our infrastructure is comprised of a large global portfolio of more than 100 datacenters and 1 million servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.
With environmental sustainability and optimization at the forefront of our Datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class Cloud provider.
Be at the forefront of the action in CO+Ias part of our global datacenter operations.
#COICareers #Buildthecloud #Changetheworld #WeSeeYou #RepresentationMatters
In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.
As a successfulCE Field Services Engineer(CEFSE), your performance objectiveswill be to:
  • Empower a culture of safety, security,and complianceinall aspectsofourDatacenteroperations
  • Oversee the day-to-day operations and maintenance of mechanical and electrical equipment inour leasedDatacenters (MOP/SOP/EOP review,RCAs, FMEAs,change governance, and risk mitigation)
  • MaximizeCritical Environment (CE) availability in conjunction with our Landlord partners at our leasedDatacentersand to ensure optimaloperationalefficiency
  • Reduce high-impactand human-error Critical Environment (CE)incidents yearoveryear
  • Deliver oncost/energy efficiencyinitiatives
  • Support delivery of theDatacenter's Emergency Preparedness and Response plansandact as an escalation point for all facilities-related issues within our leaseddatacenters
  • Coordinate, plan, schedule, and supervise CE audits and compliance verificationas needed
  • Ensureroutine reportingto effectively manage and analyze our Power/Temperature/Relative Humidity, and SLA monitoring
  • Establish and enhance strong working relationshipsand engagementwithour Engineering Groups (EGs), and Landlord partners (including contributing to MBRs, QBRs)
  • Work with regional and global peers to share and build best practices across the entire datacenter portfolio
  • Flexibility to work non-business hours that may include weekends and/or holidaysduring CE disruptions and critical incidents

required skills and experience:
  • relevant work experience in a datacenter or other critical environment facility, working with the operation of building cooling, electrical, mechanical and life safety systems, electrical power monitoring systems (epms), branch circuit monitoring (bcm), building automation systems (bas), and battery monitoring systems (bms)
  • high school diploma or equivalent

preferredskills and experience:
  • bachelor'sdegreeor technical college certification in mechanical or electrical engineering and/or services
  • experience working on large scaleceprojects
  • experience withthe operation ofit infrastructure (servers, sans, networking, etc.)

background check requirements:
ability to meet microsoft, customer and/or government security screening requirements are required for this role. these requirements include, but are not limited to the following specialized security screenings:
  • microsoft cloud background check: this position will be required to pass the microsoft cloud background check upon hire/transfer and every two years thereafter.

Job Details

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About Microsoft

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

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