Channel Solution Engineer (UAE region)

Channel Solution Engineer (UAE region)

Zoom
10-13 years
Not Specified

Job Description



The Solution Engineer role at Zoom is an exciting and rewarding position. Zoom is looking for a technical sales professional with knowledge of customer business drivers to adopt the Zoom Communication platform.The Solution Engineer acts as a trusted advisor and plays an integral part in delivering Happiness to our customers.
This individual serves as the lead advocate for customers translating technical needs into product development recommendations, testing of customer environments and driving customer demand/features internally within Zoom.They must be able to understand and articulate Zoom's architectural advantages to our customers and support the Account Executive when it comes to proposing and designing solutions to our customers biggest collaboration challenges.
The ideal candidate will be self-driven and have a background in telephony, video and applications sales, knowledge of Zoom communication platform (Chat, Meetings, Video, Phone, Marketplace/API) and/or competitive equivalent. In depth knowledge of application based competition is preferred.
As a Solution Engineer you will be:

  • Designing next generation communication solutions for Zoom customers

  • Conducting demo and proof of concepts for prospective Zoom customers

  • Solution and architectural design and selling

  • Building/maintaining relationship with Resellers & Distributors

  • RFQ/RFP response/preparation

  • Building competitive intelligence

  • Working Across Multiple Boundaries

  • Driving the Zoom Vision

Zoom promotes the use of our amazing toolset to maximize all resources within. However there will also be travel (up to 30%) required in some instances.Requirements:

  • .

  • 10+ years of technical experience in Collaboration technologies

  • 5+ years in a customer facing technical role required

  • BS/BA (EE/CS) or equivalent.

  • Thorough competitive knowledge (in their area of specialization) including solution, technology and product offerings.

  • Zoom Communication platform and end-to-end positioning

  • Ability to present topics in a clear and concise manner to many levels of technical skill sets and audience s

  • Intermediate level solution sales ability

  • Strong business acumen and executive presence

  • SaaS Collaboration sales experience i.e. web conferencing, cloud voice, UCaaS

  • Minimum 5 year's experience in the telephony and software applications industry

  • In-depth knowledge of traditional voice communications systems and applications

  • Excellent communication skills

  • Create, present and document technical solutions

  • Desired Skills

  • End-to-end IT systems knowledge

  • Ability to apply IT Systems knowledge to customer solution designs

  • Formulate and communicate a technical solution/vision

  • Understand the local partner landscape and ecosystem, products and applications

  • Mentor & developing team members

  • Act as a leader when the situation warrants

  • Be flexible and able to function in a high growth environment

Ensuring a diverse and inclusive workplace where we learn from each other is core to Zoom's values. We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records as well as any qualified applicants requiring reasonable accommodations in accordance with the law.
We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.
All your information will be kept confidential according to EEO guidelines.
Zoom requires all U.S. employees who will work in person at a Zoom office, attend in-person Zoom meetings or have in-person customer meetings to be fully vaccinated. Zoom will consider requests for reasonable accommodations for religious or medical reasons as required under applicable law.

Job Details

About Zoom

Zoom helps people and businesses stay connected so they can get more done together. We're the go-to communications platform for small and large businesses alike, and growing rapidly with employees working to deliver happiness across the globe. We're also proud to have a positive social impact by enabling continuity for educational institutions, governments, the healthcare sector, and many other essential industries.From meetings, chat, and phone, to webinars and online events, companies trust Zoom to power all their communication needs. Our secure, reliable, video-first cloud platform offers a frictionless experience that is simple to manage, delightful to use, and friendly to build on.Our core value is Care. To show our employees we care about their happiness and recognize their value, we employ above-market and progressive compensation programs. We believe this is achieved by analyzing total direct compensation holistically. We offer all employees equity, allowing them to become owners who are vested in and benefit from the long-term success of the company.Our CEO, Eric S. Yuan, founded Zoom in 2011 as a video-first communications platform focused on delivering happiness to customers worldwide. We're proud to be a recognized Leader in the 2020 Gartner Magic Quadrant for Meeting Solutions and Unified Communications as a Service, winner of the 2020 Forbes Cloud Computing Awards for Best Product, winner of the Frost & Sullivan 2021 Connected Company of the Year award, and a Leader in the IDC MarketScape for European Collaboration Tools for Education, 2020.

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