Client Renewal Advisor

Client Renewal Advisor

Company Name Confidential
3-13 years
Not Specified

Job Description

Position Title: Client Renewal Advisor
Employment Type: Full time
Salary: up to 7,000 AED full package depending on experience and qualifications
Job Location: Dubai, UAE
About the client:
The hiring company is a prominent Business Set Up consultancy in Dubai handling all type of licenses for businesses in the region.
Job Role:
Follow up with existing clients and updating the system
Educating clients with information related to amendments, activities, eligibilities, free zones rules, terms and conditions
Follow up all renewal clients by phone call and emails
Maintain a positive relationship with the Channel Partners
Achieve monthly renewal targets
In-dept product knowledge and market information
Provide monthly reports
Interdepartmental smooth coordination
Actively participate in delivering excellent sales/customer service to the clients
Maintaining high conversion rates
Providing straight forward, transparent, and accurate information related to the requirements of the client
Prepare reports as required and/or requested by the line manager
Open to Any nationality
Bachelor’s degree in any relevant field
Male, 35 years old and below
Minimum 3 years of experience in Sales and Customer Service
Must have background in customer service; industry knowledge is a plus
Proficient in MS Office, with working knowledge of CRM platform
Excellent English communication skills

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