Coach - L'Occitane

Coach - L'Occitane

Chalhoub Group
2-5 years
Not Specified

Job Description



AtChalhoub together we achieve excellence! As aBrand Trainer you will beresponsible for imparting your knowledge and awareness of the Luxury Gifts/ Fashion orBeauty categories by using best training practices. You will also research and localise materials on thecategory and brands, and in collaboration with Group L&D, will develop the training material to be delivered.You will also support the front-liners with on-the-job learning, as well as with monitoringperformance and training needs analysis.
  • Conduct training needs analysis to assess the needs of the team
  • Create, communicate, coordinate & implement the training calendar for the year
  • Research, gather and localise brand material, and work in collaboration with Group L&D in thedevelopment of training materials
  • Acquire product knowledge of new brands and train the team accordingly
  • Leverage Group's available digital tools to digitalize training content
  • Analyse training data to assess usage and gaps
  • Create brand awareness at the frontline level and cascade important seasonal brand messages to in-store team
  • Deliver the START program Category Training Day and Brand Training Days
  • Provide training to the shop floor team by employing advanced product knowledge and best practicetraining techniques
  • Monitor product training of the Delegation brands
  • Introduce interior design training related to category / products sold
  • Conduct evaluations on the Learners and effectiveness of the learning materials and approaches
  • Recommend new learning materials and approaches to support the divisions needs
  • Participate in Group L&D training events and best practice development
  • Act as the Brand ambassador at internal and external events

What you'llneed tosucceed
  • Excellent communication skills
  • at least 2 years of experience in retail
  • at least 1 year of experience as a managerial position in retail (shop supervisor - store manager)
  • must be female Saudi

What we can offer you
With us,you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employeediscounts. To view all our perks and benefits,

Who we are We are aleading partner for luxury across the Middle East.Withmore than 600 stores, 300 brands and over 65 years of experience in the region,we have become amajor player in the beauty, fashion and gift sectors,by offering service excellence toourpartners anddelightingallour customers.Wearemoving fast from a traditional distributor and retailer for luxury in the Middle East,to a hybrid retailer bringing luxury experiences to the fingertips ofcustomers everywhere. Tofuel the next stage ofourgrowth we are looking to build a world class team. From physical retail through to supply chain and customer loyalty, we aim to use technology and data to continuously improve every aspect of our operations. We are looking for top talent to join uson thisjourneyofexploring new horizons together.

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