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Control & Operator Performance Consultant

4-7 years
Not Specified

Job Description

Emerson Lifecycle Services provides customers with the expertise, technology and processes that can help our customers to operate safely, improve asset reliability and optimize process capabilities. Our maintenance services keep customer plants operating safely, consistently and economically.
At Emerson, we are committed to creating a global workplace that supports diversity and embraces inclusion. We take pride in the people who make Emerson great. We believe that bringing together forward-thinking and enthusiastic people from a variety of backgrounds and cultures promotes the birth of new insights and high energy levels.
We are thrilled to be looking for the next talented individual who will join our world-class team! Taking on the role of Control and Operator Performance (COP) Consultant means being the critical link between our customers needs/challenges and the Emerson Systems and Software Business Unit portfolio. This role will form part of the Lifecycle Services organization in Middle East in Africa. In essence, as a subject matter authority, technical advisor and decision maker for all Advanced Process Control and Alarm Rationalization projects within the MEA region.
If devising and presenting optimal engineering solutions and innovative technologies to our customers across a wide range of industries is something you have an avid interest in, and proven exposure to - then you are who we want to hear from!

  • Understand customer's industrial processes and operational requirements

  • Design and implement Operator Performance solutions using Emerson Automation Solutions'technology and processes

  • Review customer industry process documents and control system database

  • Perform consulting services with customers to define innovative solutions

  • Perform advanced maintenance tasks in accordance with customer requirements

  • Provide recommendations to the customer on solutions, enhancements and how the customer can make improvements to their systems

  • Provide technical leadership within Emerson in multidiscipline project teams

  • Arrange and lead project meetings with customers

  • Advise Emerson Management regarding business direction of products and services

  • Proactively promote consulting, service, start up and commissioning services and support the sales team as required

  • Be involved in sales and marketing activities as a subject matter expert

  • Lead and contribute to client support activities such as: site survey feed study troubleshooting / support call resolution system modifications and training

  • Mentor Service Engineers and Technicians in the local team

  • Drive internal quality standards as they pertain to project execution

  • Comply with all Emerson requirements for business processes including timesheets, site visit reports and all other documentation in line with Emerson Process Management internal procedures

  • 4-year Bachelor of Science degree in Chemical Engineering or related discipline
  • A minimum of 10+ years of relevant industry process experience including Alarm Management, Advance Process Control and loop tuning
  • Experience in Microsoft Excel VBA Macro Development and/or Microsoft Access is a plus
  • Detailed knowledge of appropriate industry standards and best practices
  • Ability to meet project deadlines and maintain consistency with existing project schedules

Job Details

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About Emerson At Emerson, we are innovators and problem-solvers, focused on a common purpose: leaving our world in a better place than we found it. Each and every day, our foundational values-integrity, safety and quality, supporting our people, customer focus, continuous improvement, collaboration and innovation-inform every decision we make and empower our employees to keep reaching higher. As a global technology and engineering leader, we provide groundbreaking solutions for customers in industrial, commercial, and residential markets. Our Automation Solutions business helps process, hybrid, and discrete manufacturers maximize production and protect personnel and the environment while optimizing their energy and operating costs. Our Commercial & Residential Solutions business helps ensure human comfort and health, protect food quality and safety, advance energy efficiency and create sustainable infrastructure. Emerson, a Fortune 500 company with $17.4 billion in sales, more than 20 Innovation, Solutions & Engineering Centers, and 200 manufacturing locations worldwide, is committed to helping employees grow and thrive throughout their careers. Whether you're an established professional looking for a career change, an undergraduate student exploring options or a recent MBA graduate, you'll find a variety of opportunities at Emerson. Join our team and start your journey today.

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