Courier (Medina)

Courier (Medina)

DHL
2-5 years
Not Specified

Job Description



RolePurpose
Collect and deliver a variety of customer shipments within a given territory and time frame. Provide customers assistance and accurate information on their shipments and carry goods from them with appropriate and compete paperwork.
Accountabilities
  1. Collection and Delivery

Pickup and delivery deliver shipments safely and within the standard time frame. Prior with courier / collection all shipments must checked physically to ensure required paperwork's avail and shipments in condition to travel in transit / deliver to customer
  1. Reporting / Documentation

Prepare Debrief report at end of each working day. Complete all required paperwork for all collected shipments.
  1. Quality of Service

Maintain and adhere all company standards related to personal appearance, vehicle cleanliness and paperwork prepared for customer shipments. Professional behavior and attitude attending customers.
  1. Security

Ensure security of shipments, collected cash and company vehicle. Ensure to use padlock on vehicles at all times to secure customer shipments and company asset.
  1. Sales and Customer Service

Deliver on time monthly invoices. Act as a messenger between customer and credit controllers in relaying customers queries in regards to billing and sell insurance on outbound shipments
  1. Sporh & SPR

Ensure target for SPORH / SPR maintained by individual courier, along with other PUD KPI.

  1. MAJOR CHALLENGES


Courier Leader and Supervisors.
  1. PERSON SPECIFICATION

3.1 Education
High Secondary Education.
3.2 Experience
2 years service based experience with valid driving license.
3.3 Technical Knowledge/Skills
Good command of English
Basic knowledge of vehicles and its associated operating techniques.
Computer literacy preferable.

About DHL

Job Source : careers.dhl.com

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