CRM Data Analyst - L'Occitane

CRM Data Analyst - L'Occitane

Chalhoub Group
Not Specified
Not Specified

Job Description



AtChalhoub we use data to make a difference.As a CRM Data Analyst you will provide guidance and support to sales and marketing on capturing, reporting, analysing and utilising customer information.
  • Participating in developing functional requirements, testing, training and implementing applications.
  • Assisting in planning, developing, implementing, and supporting new or existing CRM functions.
  • Participating in reviewing, analyzing, and evaluating sales, marketing and administrative user needs.
  • Analyzing marketing data and generating reports on customer information, call patterns, and demographics.
  • Identifies and collects data sources using specific tools or techniques inputs them into the organization's information system.
  • Provides data flow diagrams and documents the processes used in a company databases.
  • Assists and participates in data validation and cleaning to ensure the quality and integrity of data.
  • Analyzes and extracts key data and information to meet the organization's information system needs and requirements.

What you'll need to succeed
  • You are currently a data analyst with experience in CRM
  • You love using data creatively and pulling actionable together insights
  • You have experience with SFCC or other platforms
  • Experience with SQL, R, Python or similar
  • You have an ability to work autonomously and take initiative

What we can offer you

With us,you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employeediscounts. To view all our perks and benefits,

Job Details

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Who we are We are aleading partner for luxury across the Middle East.Withmore than 600 stores, 300 brands and over 65 years of experience in the region,we have become amajor player in the beauty, fashion and gift sectors,by offering service excellence toourpartners anddelightingallour customers.Wearemoving fast from a traditional distributor and retailer for luxury in the Middle East,to a hybrid retailer bringing luxury experiences to the fingertips ofcustomers everywhere. Tofuel the next stage ofourgrowth we are looking to build a world class team. From physical retail through to supply chain and customer loyalty, we aim to use technology and data to continuously improve every aspect of our operations. We are looking for top talent to join uson thisjourneyofexploring new horizons together.

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