Customer Support Specialist - Arabic

Customer Support Specialist - Arabic

Binance
1-4 years
Not Specified

Job Description



Binance is the global blockchain company behind the world's largest digital asset exchange by trading volume and users, serving a greater mission to accelerate cryptocurrency adoption and increase the freedom of money.

Are you looking to be a part of the most influential company in the blockchain industry and contribute to the crypto-currency revolution that is changing the world

Responsibilities
  • Handle high volume live chat and other online tools
  • Provide accurate, valid and comprehensive information
  • Follow communication procedures, guidelines, and policies
  • Support other business units with customer liaison, accurately document customer requests
  • Manage complaints, provide proper solutions and options within the time limits follow up to secure resolution
  • Go the extra mile to engage customers

  • Requirements
  • College degree or above
  • Fluent Arabic language, advanced English speaker
  • Minimum 1 year experience in customer service, preferably in finance or E-commerce industry. Outstanding new graduates are also welcomed to apply
  • High level of honesty and integrity Proactive and meticulous A sense of responsibility and team work spirit
  • Ability to work under pressure, strong communication skills and exceed beyond expectation
  • Passionate for customer service industry and can accept to work under different work shifts
  • Positive about the crypto industry


  • Working at Binance
    . Do something meaningful Be a part of the future of finance technology and the no.1 company in the industry
    . Fast moving, challenging and unique business problems
    . International work environment and flat organisation
    . Great career development opportunities in a growing company
    . Possibility for relocation and international transfers mid-career
    . Competitive salary
    . Flexible working hours, Casual work attire

    Job Details

    About Binance

    Binance is a cryptocurrency exchange which is the largest exchange in the world in terms of daily trading volume of cryptocurrencies. It was founded in 2017 and is registered in the Cayman Islands.Binance was founded by Changpeng Zhao, a developer who had previously created high frequency trading software. Binance was initially based in China, but later moved its headquarters out of China following the Chinese government's increasing regulation of cryptocurrency

    Job Source : www.binance.com

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