Director Sales - BPO

Director Sales - BPO

Company Name Confidential
7-10 years
18000 - 250000 AED

Job Description

The Director of sales will play an essential role in differentiating the Company's service offerings and selling our value proposition to potential customers. S/He is responsible for supporting the strategy and market development in the key verticals as identified by corporate leadership. He/she will work cross functionally with senior leaders to create and implement comprehensive client solutions that include a clear win strategy.

The role will be responsible for:

o Serve as a key member of the leadership team that helps to set the company's strategic direction and spearhead business development initiatives that are consistent with the company's overall strategy.

o Responsible for identifying, nurturing, pitching, and managing new business relationships to acquire new clients.

o Collaborate with cross-functional teams and departments (i.e., Operations / IT / Client Services) for the fulfillment and execution of account tactics, deliverables, and deadlines.

o Provide market feedback to leadership regarding competitive offerings, prospect needs, and project development ideas.

o Create and deliver winning presentations, Request for Proposal (RFP) responses and proposals in collaboration with relevant teams.

o Proactively recommend features and functions needed by customers to increase customer satisfaction and improve transaction profitability

o Manage time effectively, meet personal and team goals and work effectively with other members of the internal digital production team

o Experience of working in BPO industry in UAE Market is highly desirable. Experience using CRM like salesforce is an added advantage.

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